Folsom Lake Toyota

Had a great purchasing experience with Ben Sullivan. He was exceptionally polite, helpful, and patient with explaining the car, trim levels, options, features. He was exceptionally polite, helpful, and patient with explaining the car, trim levels, options, features. More

Bought our Rav 4 at Roseville Toyota, But still use Folsom Toyota service dept. Gibreal is the best service writer. Folsom Toyota service dept. Gibreal is the best service writer. More

John Key as always gives the best customer service very happy with our Toyota purchase happy with our Toyota purchase More

They had a scheduling snafu. The guy who I had been dealing with and was scheduled to meet was double-booked and turfed me off to a different agent after about 30 minutes into th The guy who I had been dealing with and was scheduled to meet was double-booked and turfed me off to a different agent after about 30 minutes into the meeting, forcing a restart of the process. My wishes were ignored. In short, I was treated like a piece of meat. In addition, what should have taken an hour ended up being three. I had been buying my cars at Folsom Lake Toyota since 1991. even though I drive by numerous dealerships to get there. Unfortunately, thanks to this experience, they have made their last sale to me. More

Steven Melis was very nice and professional, I will be coming back for future services coming back for future services More

Service Advisor, Daniel Cross, was really helpful in getting the car serviced on what appeared to be a very busy day. The service was very professional.I highly recommend! getting the car serviced on what appeared to be a very busy day. The service was very professional.I highly recommend! More

Folsom Lake Toyota always has the best service. They have been doing all service on my 2009 Toyota Corolla for the past 10 years. The staff is always friendly and knowledgeable and I’m always grate They have been doing all service on my 2009 Toyota Corolla for the past 10 years. The staff is always friendly and knowledgeable and I’m always grateful to get in and out quickly knowing every step of the way what’s being done on my vehicle! More

Gaibril , very helpful, professional, and courteous would highly , recommend your service department he in particular highly , recommend your service department he in particular More

Appointment lasted the approximate time stated at check-in. Comfortable & pleasant waiting areas.” No complaints. check-in. Comfortable & pleasant waiting areas.” No complaints. More

They get you on and out pretty quickly. Any add on things to be done, they text you over the phone, and you can accept the add with a text. Any add on things to be done, they text you over the phone, and you can accept the add with a text. More