Folsom Lake Toyota

Good people, no pressure We went to Folsom Lake Toyota looking for another Rav4 to replace our 2006 with 192,500 miles. The only failure in all that time was an alternator th We went to Folsom Lake Toyota looking for another Rav4 to replace our 2006 with 192,500 miles. The only failure in all that time was an alternator that went bad at 185,000. No other expenses other than oil changes, batteries, brake pads and tires in 11 years of hard driving. So, we knew we wanted another Rav4 but we didn't know what trim. Jerry Costello met us on the lot and showed us the inventory. We told him we weren't buying that day but he patiently described the differences between the XLE, SE and Limited. He showed us a lot of cars and never tried to hurry us or pressure us into making a decision. We thanked him and left. We came back a week later and took a test drive with Jerry. Again, he patiently took us through all the features of the car. We spent a lot of time talking about the features we wanted and it turns out that no one trim met those goals. Jerry worked with us to try to add options from one to another but it just didn't work for our budget. The bottom line is that after two days and many hours we walked away from a purchase. But from beginning to end Jerry was kind, patient, understanding and informative. He did his best to get the car we wanted at a price we could afford. It just turns out there isn't one! We were all disappointed but it was the best car buying experience I have ever had...even though we didn't end up buying a car. I would highly recommend Folsom Lake Toyota and specifically Jerry Costello if you're in the market for a Toyota. More

great experience I couldn't have been happier with my experience at Folsom Toyota. The salesmen and managers were excellent and treated myself and family with respect. I couldn't have been happier with my experience at Folsom Toyota. The salesmen and managers were excellent and treated myself and family with respect. They have Customer for life. More

great experience Mike and his manager Andre helped me and my mom buy a new Camry. The whole process was fast easy and effective. Will definitely recommend Folsom Lake Mike and his manager Andre helped me and my mom buy a new Camry. The whole process was fast easy and effective. Will definitely recommend Folsom Lake Toyota in the future More

Great and honest working experience It was great working with Carl! He was professional, kind, and reasonable. He was very knowledgeable and didn't make us feel intimated or pressured in It was great working with Carl! He was professional, kind, and reasonable. He was very knowledgeable and didn't make us feel intimated or pressured in purchasing. A long day, but very much worth it. Plus, his comical relief made the experience less stressful. Thanks again for your help! More

Knowledgeable Staff and a No Pressure Sale I was in the market for an Avalon Hybrid. Mike Izawa was a wealth of product knowledge and took the time to educate me on the available trim levels an I was in the market for an Avalon Hybrid. Mike Izawa was a wealth of product knowledge and took the time to educate me on the available trim levels and options. He offered the best pricing I found and didn't pressure me for the sale like other dealerships. Great experience and I would definitely recommend Folsom Lake Toyota and Mike to anyone in the market for a Toyota. More

Excellent service Very good service took care of all requests. However financing took longer than expected Ricky was very good with giving all options and explaining th Very good service took care of all requests. However financing took longer than expected Ricky was very good with giving all options and explaining the features. Strongly recommend Ricky More

Excellent as Always! This is the third time in the last ten years to buy cars at Folsom Lake Toyota (One for my mother-in-law.) We went looking for a four door hatchback a This is the third time in the last ten years to buy cars at Folsom Lake Toyota (One for my mother-in-law.) We went looking for a four door hatchback and first chose iM, but some specific feature was not available, so we ended up buying a four door hatchback with features we need, Prius. Sales manager Chad Lewis was so helpful in meeting our needs and wants including financial need. We were also satisfied with how Sales person Aimal took his time to go over important features the vehicle offers in a kindly manner. My experience has been outstanding for all three experience from Folsom Lake Toyota, especially this third time. We would gladly recommend Chad Lewis and Aimal to our friends and family. More

Happy 😊 customer. I love my Tundra and Nate was so helpful. Great dealership. I'll be back when I need a new truck. Hopefully not too soon. I love my Tundra and Nate was so helpful. Great dealership. I'll be back when I need a new truck. Hopefully not too soon. More

How the car buying experience should be ! . When I left the dealer I felt like I was on the winning side of the deal. The salesman, Alex Vaca, did everything he could to get me the best deal he When I left the dealer I felt like I was on the winning side of the deal. The salesman, Alex Vaca, did everything he could to get me the best deal he could get me and made sure I left there happy and with a car that I was happy with. Without a doubt the best service anyone could ask for. More

great experience Folsom Lake Toyota made my buying experience fast, easy, and painless. I recommend this dealership if you want a smooth buying process and positive ex Folsom Lake Toyota made my buying experience fast, easy, and painless. I recommend this dealership if you want a smooth buying process and positive experience. More