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Folsom Lake Toyota

Folsom, CA

4.6
1,452 Reviews

12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,452 reviews

March 31, 2017

Great experience Everything was great with Chris. He worked around my schedule to make a sure I got what I needed. It was a quick and easy process. More

by Dan3334455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fabiani
Mar 31, 2017 -

Folsom Lake Toyota responded

Hello Dan, We appreciate your kind words for Chris!

March 31, 2017

Folsom Lake Toyota and Chris Fabiani are a great combo!!!! I would give more than 5 stars if it allowed. I bought my new Toyota with Chris' help. He was professional and knowledgeable. I couldn't have asked More

by Ken P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fabiani
Mar 31, 2017 -

Folsom Lake Toyota responded

Hello Ken, Thanks for reviewing Chris and we appreciate you telling everyone he provided you with such a great buying experience!

March 31, 2017

4 stars because of John, a good, honest sales person John was very patient, i purchased it because of him only. Very honest unlike other salesman I met, very customer oriented and he followed up me and s More

by WWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
Apr 01, 2017 -

Folsom Lake Toyota responded

Thank you for your feedback about this your sales experience here because that should not have happened. I want to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Jeff Bear General Manager 916-355-1500 ext.2524 jbear@folsomlaketoyota.com

March 31, 2017

Courteous Courteous, knowledgeable and a stress- free environment to buy a new car. Chris listened to want kind of car I wanted and my price range and didn't tr More

by Sj123
Recommend Dealer
Yes
Employees Worked With
Chris Fabiani
Mar 31, 2017 -

Folsom Lake Toyota responded

Hello there, thank you for your kind words for Chris! We are glad to hear he provided a stress-free experience for you!

March 30, 2017

Great 5 stars to Christian Avalos for great customer service. He was very straight forward and helpful with me . I would definitely recommend Christian to a More

by Laura22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Avalos
Mar 30, 2017 -

Folsom Lake Toyota responded

Hi Laura, Thank you for your business and your review of Christian! We are glad to hear he was helpful and provided great customer service!

March 28, 2017

A Great Experience. We had a very quick and easy experience. Savannah was very knowledgeable on the vehicle we were purchasing. She helped to understand the technology an More

by Stevek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Savannah Chambers and Mike in financial department
Mar 28, 2017 -

Folsom Lake Toyota responded

Hello Steve, Thank you for reviewing Savannah! Glad to hear she ensured you left us being fully knowledgeable about your vehicle's technology and features!

March 28, 2017

Easy experience buying car My experience working with Jerry to buy a car was great. Very relaxed and no pressure. The finance person, Steve, was great also. I thought I would h More

by butterfly0305
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Costello, Steve Dowd
Mar 29, 2017 -

Folsom Lake Toyota responded

Hello there and thank you for reviewing Jerry and Steve! We are glad to hear we could ensure you got a new car on your budget!

March 27, 2017

Outstanding! Very impressed with the customer service at Folsom Lake Toyota. Ben Sullivan was very friendly and truly went above and beyond to make sure we were ta More

by Gonz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Sullivan & Trent
Mar 28, 2017 -

Folsom Lake Toyota responded

Gonz, thank you for reviewing Ben and our staff! We appreciate your kind words and we hope you love your new vehicle!

March 27, 2017

Amazing dealer willing to work with you Sorin was the one who helped us and he really went to great lengths to work with the resources we had. He gave us all the options we had right off the More

by marielm4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorin Cristea
Mar 28, 2017 -

Folsom Lake Toyota responded

Thank you for reviewing Sorin! Glad to hear he did a good job explaining all the items in your vehicle purchase!

March 27, 2017

Great customer service Got the car we wanted at the price we wanted. Awesome experience would buy again from Folsom lake Toyota thank you Ed nice doing business with you More

by Cr199235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed
Mar 28, 2017 -

Folsom Lake Toyota responded

Thank you for reviewing Ed and our store! We appreciate your kind words and we hope you love your new car!

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