Folsom Lake Toyota

Steve and his manager Tony were very professional and not at all pushy. I highly recommend them. I will come back again. For me to say that about a dealership is very surprising, because I have had some bad at all pushy. I highly recommend them. I will come back again. For me to say that about a dealership is very surprising, because I have had some bad experiences in my life with car dealers. More

Had a good experience trading in our 2009 Corolla for a 2012 Camry. Our sales guy, Richard, was very polite and nice as we test drove numerous cars. Both he and the manager, Tony, were pleasant to deal wit 2012 Camry. Our sales guy, Richard, was very polite and nice as we test drove numerous cars. Both he and the manager, Tony, were pleasant to deal with and very polite to my husband, an ex-car salesman. My husband was happy that he was able to negotiate the trade-in value and new car price that fit our budget. The only part of the transaction that I did not enjoy was dealing with the finance guy and how he went on and on about the car warranties. My husband had to get back to work, so I was left to finish up the paperwork and the very hyper financing guy took way too much time and I was exhausted by the time I got out of his office. This is our second car purchase from this dealership and we will not hesitate to go back for our next car purchase. More

Great service, good price, very accommodating. Salesman was very nice, helpful, and quick. But I resented having to sit through sales pitch for the various warranties when I was not interested in any of th was very nice, helpful, and quick. But I resented having to sit through sales pitch for the various warranties when I was not interested in any of them. I was polite at first but the warranty fella just kept telling me stories about why I should consider these various warranties. I just needed to get out of there with my new car, and study the value of the warranties on my own. He knew if I did he'd not get me to sign up for any of them, as most consumer advisors recommend against them. More

Steve did a great job. Telling me everything about the car, options, values, etc. It was one of the best experiences that I had when purchasing a used car. car, options, values, etc. It was one of the best experiences that I had when purchasing a used car. More

My husband and I went in looking for a car he could fit in comfortably, being 6'5" it's not easy, and something that would be a good family car. We tried a 4Runner for me but he wouldn't fit then we start in comfortably, being 6'5" it's not easy, and something that would be a good family car. We tried a 4Runner for me but he wouldn't fit then we started looking around. He happened to sit in a Highlander and we realized how easy he fit in it and how roomie it was for our new family! We loved it and Jim then helped us find a plan that worked for us. Not only did he help us get a car, he helped us get into one that is comfy for everyone in the family and a new car at a good price. Billy helped us with all the paperwork and had us in and out in no time. Everyone there was friendly and very helpful!I would recommend going and checking out Toyota at Folsome Lake and asking for Jim! More

The customer service was exceptional and not pushy. I didn't feel pressured to buy and all of my questions were answered. I am very happy with the quality of the vehicle and trust that it will be taken c didn't feel pressured to buy and all of my questions were answered. I am very happy with the quality of the vehicle and trust that it will be taken care of at the dealership when service is needed. More

Steve greeted us promptly and made the car buying experience easy and friendly. He was willing to show us multiple cars to help us find the right fit. Both Steve and Tony made the purchase of the car experience easy and friendly. He was willing to show us multiple cars to help us find the right fit. Both Steve and Tony made the purchase of the car simple and worked with us to get the price, interest rate, and payment we had hoped for. They also provided a good experience trading in our older Toyota Corolla at the same time. I will definitely recommend this dealership as well as Steve and Tony to any friends and family in the area that express an interest in purchasing a new or used car. More

Steve Dowd provided excellent customer service at Folsom Lake Toyota. We had seen a one year old car advertised online and wanted to come down from Chico, CA to take it for a test drive. My wife was read Lake Toyota. We had seen a one year old car advertised online and wanted to come down from Chico, CA to take it for a test drive. My wife was ready for a new car and this one looked like a great car with a stylish look and the asking price was reasonable. We met Steve Dowd at the dealership and he welcomed us and nicely and in great detail explained all the features of the fine car. We took it for a 20 minute test drive and on the freeway and it handled very well, had lots of great features and was very stylish. We got back to the dealership and told Steve what we wanted for a trade in value of my wife's car and what we wanted to pay for the car. The dealership eventually came within a few hundred dollars to what we wanted and we felt that we were getting a good deal. Steve Dowd was very personable and professional and I would recommend you ask for him by name. We look forward to this new car and look forward to going back to Steve Dowd at Folsom Lake Toyota in the future for our car/truck needs. More

Overall the experience was very plesant. I enjoyed working with the assistant sales manager Tony Clay and the finance person (Billy Cooks) was very friendly and informative. working with the assistant sales manager Tony Clay and the finance person (Billy Cooks) was very friendly and informative. More

I walked on the lot and never felt pressured by anyone. It was a pleasant day and I was just browsing while I waited for my vehicle which was recieving routine maintenance with the service department. As It was a pleasant day and I was just browsing while I waited for my vehicle which was recieving routine maintenance with the service department. As I was preparing to leave, Eddie Givsan approached me asking if there was anything else they could do for me before I left. Eddie was unassuming, easy to talk with and delightful. He was always professional and engaging. He never pushed but was able to fully answer all of my questions. I ended up test driving a vehicle with Eddie and next thing I knew, I was driving home in a brand new Limited 4-Runner. The customer service I recieved from Eddie was top notch and I never had the morning after sticker shock feeling. Eddie worked with me to price the vehicle within my range and was the reason I have a new vehicle in my garage right now. I did not plan on buying a new vehicle but have no reservations and know it was the right thing to do. Thanks Eddie and Folsom Lake Toyota for a great experience! Thomas More