Folsom Lake Toyota

Thank you, John!!! Excellent customer service!!! Patient and very knowledgeable about all of the products. If you are looking at buying a car, go see John at Folsom Lake Toyota. :) and very knowledgeable about all of the products. If you are looking at buying a car, go see John at Folsom Lake Toyota. :) More

The best part was that I got exactly what I was looking for and Eddie and everyone else who helped with then process made sure I was leaving the dealership with a brand new car and also with a payment I co for and Eddie and everyone else who helped with then process made sure I was leaving the dealership with a brand new car and also with a payment I could afford! I love them there and would recommend them to everyone! Thank you guys! And thank you Eddie! More

John was most helpful and made our purchase a pleasant experience. He drove us to our credit union and waited patiently while we arranged for the payment. Our thanks to John for all us his help. We lov experience. He drove us to our credit union and waited patiently while we arranged for the payment. Our thanks to John for all us his help. We love the car!!! Johnnie and Leora Matranga More

We went in to trade in my 2002 Rav4, which I bought at Folsom Lake Toyota, for a 2013 Prius. Our sales person, Eddie Givsan, did an excellent job making sure I got the care I really wanted. He even drove Folsom Lake Toyota, for a 2013 Prius. Our sales person, Eddie Givsan, did an excellent job making sure I got the care I really wanted. He even drove me around the lot to make sure I saw all the cars that met my criteria. When I finally picked my car and we began the lengthy process of "the details"....we were offered coffee and even sandwiches. It was a pleasure working with all the staff. I love my new car. On the way home, my husband commented " I really like Eddie, he's a really nice guy". Will definately do business again at Folsom Lake Toyota! More

My wife and I wanted to purchase a new Toyota Camry and we visited every Toyota dealership in the greater Sacramento area (Maita, Elk Grove, and Roseville). Of all the Toyota dealerships, Folsom Lake Toyot we visited every Toyota dealership in the greater Sacramento area (Maita, Elk Grove, and Roseville). Of all the Toyota dealerships, Folsom Lake Toyota was the most professional and reasonable to deal with. They do not use the good cop bad cop negotiating tactics employed by all the other dealerships, and they do not waste your time having you sit at some table while they go in the back to talk to some mystery manager who has ultimate authority. They told us what they could offer with respect to deal terms, offered solutions when they couldn't meet a specific term and provided an overall positive experience. I would note that Folsom Lake Toyota is a corporate dealership and I think that really sets the tone for the experience and level of customer service they provide. If you are looking to purchase a Toyota and you don't want to be subjected to a lot of unnecessary back and forth and want to be treated fairly, I would strongly suggest seeing this group. More

Several years ago I visited this dealership and my sales experience was less than pleasant. The salespeople were focused solely on closing the sale that day without regard to my needs. This experience could experience was less than pleasant. The salespeople were focused solely on closing the sale that day without regard to my needs. This experience couldn't have been better. All three individuals I worked with (Eddie Givsan, Andrew Meisenholder, Navid Vaziri) were patient, well informed, polite and happy to spend time with me to understand my needs and concerns. We visited the dealership 4 times before buying. Not once did we get the hard sell. If you've had a bad experience in the past, I'd encourage you to give them another chance and ask for Eddie, Andrew or Navid. More

We was looking for a 2012 Toyota Prius at several dealers. John Key was friendly and offerd the best price on a 2012. I was in contact with him by phone and internet on several occasion's. We made an dealers. John Key was friendly and offerd the best price on a 2012. I was in contact with him by phone and internet on several occasion's. We made an appointment with him and traveled to Folsome Lake Toyota after getting an out the door price on a brand new 2013 Prius. After we had sealed the deal and drove the 2013 Prius off the lot and headed home. We were in contact with John Key. Not being from the area we didnt know exactly how to get out of town. It was dark and the traffic was real real bad. John recomended that we stop and eat someware before we headed home. Because the traffic would not be as bad. So we did and John had written derections on how to get out of town. But we still were not sure. So we called John Three Times on his cell phone and he guided us out of town by phone. Not every Dealer would do that. More

John Key was the impetus who started teh "ball rolling", but not too fast. He was willing to LISTEN and UNDERSTAND my financial area and what I knew without taking advantage of what I didn't know. rolling", but not too fast. He was willing to LISTEN and UNDERSTAND my financial area and what I knew without taking advantage of what I didn't know. He was more than happy to test drive 4 cars at the close of day without any hesitation. His advice was not only for Toyota, but for the customer/buyer as well. Steve Dowd followed up on John's day off and was more than happy to allow one more test drive. He gave his honest opinion considering what was best all the way around. He also had wordly advice for "later on down the road" that enabled me to make a better choice in the purchase of which vehicle was best. I would have been eternally lost without his guidance and thoughtfullness (hot chocolate is a good "relax the nerves" assistance). He neaver complained when he had to take me back to the rental car, and to Golden 1 before the finalization of the sale. Cheerful and a leader involving himself to lead the situation while being "in sync" with Mittai Danu and Kerry Kiaser. Steve Dowd has patience like a saint. Kerry Kiaser was down-to-earth with a wonderful sense of humor while taking care of the business/financial end. He didn't mind repeating himself for a first-time buyer like me and especially--ESPECIALLY--he did NOT "take me for a ride" with add-ons without thorough explanations of all additions and allowing ME to make the decisions. Mittai Danu has a wonderful ability to keep the ice broken, sizing up situations even as they change ever so slightly. He takes on a contenance that others check to be sure we're all going in the right directions, especially with those who have a lot of questions, he never exuded any impatience when one needs to have items explained in a few different lights in order for the best understanding all the way around for the customer. More

They were both friendly, helpful and knowledgable. There They were both friendly, helpful and knowledgable. There was a good selection of Camry Hybrid's which is the car we were shopping for. I would hi They were both friendly, helpful and knowledgable. There was a good selection of Camry Hybrid's which is the car we were shopping for. I would highly recommend Folsom Lake Toyota. More

Great experience overall. I wasn't pressured for up selling during the purchasing process. Being a corporate owned dealership they had the absolute best priced service plans. I highly recommend Folsom selling during the purchasing process. Being a corporate owned dealership they had the absolute best priced service plans. I highly recommend Folsom Lake Toyota for both purchase and routine maintenance plans/ warranty. More