Folsom Lake Toyota

Andrew was by far the most genuine and friendly salesman ever! I've bought a total of five vehicles in my lifetime and every salesman had a sleazy bent to their pitch and turned into a "yes-man" on a dime. ever! I've bought a total of five vehicles in my lifetime and every salesman had a sleazy bent to their pitch and turned into a "yes-man" on a dime. Not Andrew! He gave us the pro's and con's backed up with his own personal evaluation of the vehicles we were considering. I entered the dealership already having my mind set on my Prius C with only a few reservations, but he cleared every single one of them up NOT by sugar coating over them, but, with sincere honesty, he elucidated on its shortcomings. This made me feel like I knew EXACTLY what I was purchasing, and not as if I got myself a clunker-in-disguise nor a tag-inflating-why-would-I-ever-need-these-options vehicle. I mean, seriously, every other guy SINCE Andrew all had ulterior motives. He made the paperwork process so smooth. Honestly, I did not have great credit but still, Andrew dealt with me very graciously. I was embarrassed about my credit score, but Andrew rooted for me to get the best deal that I could rather than be condescending. I really felt like he was on my side. Every salesman wants to close the deal, but Andrew wanted me to have the best vehicle I could get for my money. He has such a professional yet friendly relationship with the financial suits at the dealership that we were able to strike such a great price for my Prius! All-in-all, I am extremely glad with my experience at Folsom Lake Toyota. However, the Customer Service, Quality of Work, Friendliness, Overall Experience, and Price all hinged on one guy: Andrew Meisenholder. If you shop here, ask for this dude! Seriously! At the end of the day, after all the talk, I came home with the vehicle I wanted without any buyer's remorse because Andrew was so honest with me. I got exactly what I wanted! What more could you ask for in purchasing a car? More

Mr. Marcena was the first employee to greet me at the Dealership. I told him what I was looking for and he took me right to the vehicle that fit my requirements. He also provided me with all of the infor Dealership. I told him what I was looking for and he took me right to the vehicle that fit my requirements. He also provided me with all of the information that I needed to determine how I should finance the vehicle. Mr. Ly worked me through the paperwork and drove me out to the Dealership in Roseville where I was having my vehicle worked on (different Brand) to recover it and then to return to the Dealership. After the deal was completed, Mr. Marcena helped my son transfer our Yakima carrier from our old vehicle to our new one and he stayed with it until the transfer was completed. The dealership was exemplary and the staff courteous, knowledgeable, and friendly what more can I say. More

When I purchased my new 2012 Highlander I allso purchased a complete window tinting. I visited the service Department to setup an appointment and met Ryan Hansen. The appointment was setup for the following a complete window tinting. I visited the service Department to setup an appointment and met Ryan Hansen. The appointment was setup for the following morning and Ryan without hesitation took me over to the rental Department so that I would have a vehicle to use while my was being serviced. When my vehicle was finished he called me to let me know that my vehicle was available for pickup all in all a very easy experience and I am very satisfied with everyone at the Dealership and the Service Department. More

Where do I start first they tell me that the 12,000 mile  certified used car warranty is bumper to bumper "" then I asked to see what it covers and they tell me you'll get it in the mail..then when I get it  certified used car warranty is bumper to bumper "" then I asked to see what it covers and they tell me you'll get it in the mail..then when I get it in the mail it does not cover bumper-to-bumper.  They also told me one price when I came in they give me another price for the car. That wasn't bad enough, when you call they don't care their salesman's are not very reputable. Nor are their finance managers. Go someplace else.  More

I have purchased many vehicles from this dealership. I trust them! Everyone is so helpful and friendly. The process is smooth from start to finish! I love the Toyota product and have been very satisfied trust them! Everyone is so helpful and friendly. The process is smooth from start to finish! I love the Toyota product and have been very satisfied with the cars and service. From Sales to management they are very hands-on without any pressure. It is your car and you need to love it - is what they say. I know the General Manager by name and he is wonderful! I would highly recommend giving them a try. You won't be disappointed!! More

I was looking to buy a new Camry and had a bad experience the night before at Roseville Toyota with the "hard sell" tactic. I decided to try Folsom Lake Toyota hoping that we wouldn't be treated the same way the night before at Roseville Toyota with the "hard sell" tactic. I decided to try Folsom Lake Toyota hoping that we wouldn't be treated the same way. From the moment I stepped out of of my truck at Folsom Lake Toyota I was treated with friendliness and respect. I was met with a smile and a handshake by a nice salesman, Minh Ly. He showed me the new cars and then showed me a 2011 Certified Camry I fell in love with. He took me on a test drive and explained the "in's and out's" of buying a Certified used car through Toyota. I decided I wanted the car, called my husband to come down and see the car. Minh was great to work with, he was friendly, knowledgable and respectful. The rest of the employees we worked with to close the deal with were also excellent. Other than having to wait longer than we would have liked to sign the check and drive my new car off the lot, our experience was a 10+! Thank you Minh, because of YOU we will recommened Folsom Lake Toyota to all of our friends and family. More

I found my experience at folsom lake toyota to be top notch as far as im concerned. The day before i went to folsom lake toyota i was at roseville toyota looking at used Tundra's, i found one i liked and notch as far as im concerned. The day before i went to folsom lake toyota i was at roseville toyota looking at used Tundra's, i found one i liked and took it to the next step to talk price. This is when it all went south for me, the guy that took me on the test drive was great but the next guy they bring out after that was nice at first then not so nice when i told them im not going to sign anything today. He continued to push and push until i had told them 4 times im not signing anything today. Im not going to use names but this man was turning red in the face, i could tell he was not happy with me. The final straw that broke the camels back was when he made a comment on why i need my wifes permission to buy the truck, that was it for me. Now lets talk about my visit to folsom lake toyota, first off i looked online and found a brand new truck for the same price that roseville was trying to sell me a used truck with numerous scratches and a dent in the bumper. So i took the drive to folsom lake and was greeted by D.J sihgn, he was very polite and took me for a test drive, i said lets take it to the next level. So D.J introduced me to Tony D. Clay and i was greeted with a smile and a hand shake. I told them about my experience the day before and they assured me it would be nothing like that here. After talking for a few minutes i honestly felt if i wanted to leave that Tony would have shook my hand and said have a great day Adam, but i was going nowhere they earned my business for life. Although my new Tundra will last me at least 20 years i plan on bringing my wife to folsom lake toyota to replace her Chevy Tahoe when needed. I highly recommend folsom lake toyota for your next toyota purchase, Ask for D.J sihgn and Tony D. Clay these are good guys and they have earned my business for life. More

Our thanks to Ken Sinaki for providing excellent customer service. He was very attentive from start to finish and made our car buying experience a pleasant time. service. He was very attentive from start to finish and made our car buying experience a pleasant time. More

thanks you to Ken Sinaki and Carl Dubyak for great customer service, friendly environment nice people are very accommodating and well mannered and always looking on your needs. customer service, friendly environment nice people are very accommodating and well mannered and always looking on your needs. More

Denied my claim, and stated that my "Extended Warranty" that I paid addition amount for was no longer active. I have not even driven the car for more than 10000 miles. So why did I pay the ext Warranty" that I paid addition amount for was no longer active. I have not even driven the car for more than 10000 miles. So why did I pay the extra amount for? I guess nothing. The would not help me out in any way. I will never buy another vehicle from Folsom Lake Toyota. I would go to Elk Grove Toyota. More