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Folsom Lake Toyota

Folsom, CA

4.6
1,451 Reviews

12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,451 reviews

July 25, 2017

Toyota Sequoia Called to set up a viewing of a 4runner. They pulled out the car with VIP status and had it ready for me to test drive when I arrived. Ended up buying More

by Jrlange5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Key, Steve Dowd
Jul 25, 2017 -

Folsom Lake Toyota responded

Thank you Jrlange5 for the kind words! We thank you for your business and look forward to your next visit!

July 24, 2017

Service I scheduled service online, I was greeted immediately after driving up. Car was serviced quickly, and price was reasonable. All the employees were v More

by Red corolla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Jul 25, 2017 -

Folsom Lake Toyota responded

Thank you Red Corolla for the kind words! We thank you for your business and look forward to your next visit!

July 24, 2017

Very helpful and considerate I had a scheduled service AND a recall re the Toyota Tacoma differential addressed at the same visit...the service rep. took the effort to save me an More

by Tacomalover987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gibriel Kargbo
Jul 24, 2017 -

Folsom Lake Toyota responded

Thank you Tacomalover987 for the kind words! We thank you for your business and look forward to your next visit!

July 23, 2017

Satisfied with a part replacement Gibriel is one of the most friendly service manager I came across. He explained why a particular service was required. Would recommend anyone to him More

by Srini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gibriel Kargbo
Jul 24, 2017 -

Folsom Lake Toyota responded

Thank you Srini for the kind words about Gabriel! We thank you for your business and look forward to your next visit!

July 21, 2017

Toyota Highlander lease Folsom Lake Toyota delivered! Their price quotes and comparisons were very helpful. The sales and finance team went above and beyond to make sure we l More

by Djbud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Danu, Trent Wall
Jul 21, 2017 -

Folsom Lake Toyota responded

Thank you Djbud for the kind words! We thank you for your business and look forward to your next visit!

July 20, 2017

Purchasing 4Runner Gerald's crew made buying my wife's 4Runner pleasureable. It was the first time purchasing a new car. I had many questions and Gerald took the time to More

by Cars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald
Jul 20, 2017 -

Folsom Lake Toyota responded

Thank you Cars for the kind words about Gerald! We thank you for your business and look forward to your next visit!

July 20, 2017

Unexpected visit brought immediate freindly service. Folding side view broke a few miles from my house, so went to the Toyota Dealership. They squeezed me into a busy schedule with a diagnosis in about a More

by Paul Crumby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Jul 21, 2017 -

Folsom Lake Toyota responded

Thank you for your business, Paul. We are glad to hear we could fix your vehicle quickly!

July 19, 2017

Awesome experience Great experience. John made it easy to get through the paperwork and get exactly what I wanted. Setting up financing was a breeze. Love my new 4Runner More

by Happygal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Key
Jul 20, 2017 -

Folsom Lake Toyota responded

Thank you for the kind words about John! We thank you for your business and look forward to your next visit!

July 18, 2017

Jim McMullen was great! I was really impressed with the way Jim McMullen was able to facilitate completion of the service on time since I had to wait. This is not the first More

by Toyota survey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McMullen, John Key
Jul 20, 2017 -

Folsom Lake Toyota responded

Thank you for the kind words about Jim! We thank you for your business and look forward to your next visit!

July 17, 2017

Shady I personally witnessed a sales manager give a new sales guy a piece of paper with fake numbers on it to "hit" a customer. The new kid looked bewildere More

by Marshall RMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
You all know who this guys is.
Jul 18, 2017 -

Folsom Lake Toyota responded

Thank you for bringing this to my attention. I apologize that your visit was unpleasant. I would like an opportunity to fix this and to earn your business, please contact me at 916-355-1500. I look forward to speaking with you. David Mello General Sales Manager

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