
Folsom Lake Toyota
Folsom, CA
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Toyota Sequoia Called to set up a viewing of a 4runner. They pulled out the car with VIP status and had it ready for me to test drive when I arrived. Ended up buying Called to set up a viewing of a 4runner. They pulled out the car with VIP status and had it ready for me to test drive when I arrived. Ended up buying a Sequoia. They were very helpful with negotiating a manageable price and were very customer service oriented! More
Service I scheduled service online, I was greeted immediately after driving up. Car was serviced quickly, and price was reasonable. All the employees were v I scheduled service online, I was greeted immediately after driving up. Car was serviced quickly, and price was reasonable. All the employees were very friendly and helpful! More
Very helpful and considerate I had a scheduled service AND a recall re the Toyota Tacoma differential addressed at the same visit...the service rep. took the effort to save me an I had a scheduled service AND a recall re the Toyota Tacoma differential addressed at the same visit...the service rep. took the effort to save me an additional visit. More
Satisfied with a part replacement Gibriel is one of the most friendly service manager I came across. He explained why a particular service was required. Would recommend anyone to him Gibriel is one of the most friendly service manager I came across. He explained why a particular service was required. Would recommend anyone to him. More
Toyota Highlander lease Folsom Lake Toyota delivered! Their price quotes and comparisons were very helpful. The sales and finance team went above and beyond to make sure we l Folsom Lake Toyota delivered! Their price quotes and comparisons were very helpful. The sales and finance team went above and beyond to make sure we left with the car we wanted! More
Purchasing 4Runner Gerald's crew made buying my wife's 4Runner pleasureable. It was the first time purchasing a new car. I had many questions and Gerald took the time to Gerald's crew made buying my wife's 4Runner pleasureable. It was the first time purchasing a new car. I had many questions and Gerald took the time to address all my questions fully. His team was polite, professional, courteous. More
Unexpected visit brought immediate freindly service. Folding side view broke a few miles from my house, so went to the Toyota Dealership. They squeezed me into a busy schedule with a diagnosis in about a Folding side view broke a few miles from my house, so went to the Toyota Dealership. They squeezed me into a busy schedule with a diagnosis in about an hour. My new part was ordeded and car fixed the next morning. Great service, with an unplanned visit. More
Awesome experience Great experience. John made it easy to get through the paperwork and get exactly what I wanted. Setting up financing was a breeze. Love my new 4Runner Great experience. John made it easy to get through the paperwork and get exactly what I wanted. Setting up financing was a breeze. Love my new 4Runner More
Jim McMullen was great! I was really impressed with the way Jim McMullen was able to facilitate completion of the service on time since I had to wait. This is not the first I was really impressed with the way Jim McMullen was able to facilitate completion of the service on time since I had to wait. This is not the first time Jim has helped me and look forward to future contact with him. I've bought a least nine new Toyotas from your dealership and Jim has been the best Service Advisor to date. THANK YOU. More
Shady I personally witnessed a sales manager give a new sales guy a piece of paper with fake numbers on it to "hit" a customer. The new kid looked bewildere I personally witnessed a sales manager give a new sales guy a piece of paper with fake numbers on it to "hit" a customer. The new kid looked bewildered but went along with it I guess. As the poor sucker at the table was freaking out over the numbers the sales manager rushed in and yelled at the new sales guy telling him how he'd grabbed the wrong paper; kicked the new sales guy out of the booth, and falsely apologized to the customer as he presented "the real" numbers to the customer. I can't begin to tell you how shady this was. I felt slimey just being in the room. More