Folsom Lake Toyota

Replacement key Gibriel was very professional and friendly. I just paid nearly $300 dollars for one replacement key for my 2014 FJ Cruiser so I'm not feeling too thri Gibriel was very professional and friendly. I just paid nearly $300 dollars for one replacement key for my 2014 FJ Cruiser so I'm not feeling too thrilled about writing a glowing review. However Gibriel was extremely courteous and respectful. More

Fast efficient service. Company provides great service, timely work time estimates, good shuttle service, and always wash my car. Polite helpful receptionist and friendly shu Company provides great service, timely work time estimates, good shuttle service, and always wash my car. Polite helpful receptionist and friendly shuttle driver. Good location. More

Great service Great service, Rick Brown was excellent at communicating and keeping me updated on the satus of my vehicle. Will definitely return for service in th Great service, Rick Brown was excellent at communicating and keeping me updated on the satus of my vehicle. Will definitely return for service in the future More

If you trust them you'll do business with them I had a great car buying experience at Folsom Lake Toyota. Chris and the team were as professional as they could be along the way. Over the past weeks I had a great car buying experience at Folsom Lake Toyota. Chris and the team were as professional as they could be along the way. Over the past weeks we had conversations that helped secure my confidence in them. This wasn't my first car purchase, but by far one of the smoothest and I appreciate that. As an individual that basis his purchases on value, I truly felt I got the best of all... service, integrity and price all played a large part in my decision to work with this awesome team. Thank you team Folsom Toyota More

John Key, ultimate professional Having dealt with car dealers for over 55 years, both as a dealer financing source and buyer/user.this purchase is at the top in terms of satisfaction Having dealt with car dealers for over 55 years, both as a dealer financing source and buyer/user.this purchase is at the top in terms of satisfaction. Initial contact a year ago led me back once more to my contact, John Key. I told him he was one of three remaining options being considered and requested his quote. A comprehensive offer with several options came electronically within an hour which instantly eliminated the other options. Committed by phone , went in following day to complete purchase. Throwing in a trade option in the middle of closing was handled smoothly. John Key has 16 years experience, knows his product, his way around the business and his courtesy and knowledge offers real value to the buyer and the dealership. When time to take delivery, a young lady, Molly sat in car with self and wife who will be primary driver and went over in exacting detail every aspect of the vehicles inside, including pairing both phones to the Bluetooth, explaining electronic safety features and any question we could throw her way, even offering assistance if needed in future. There was also a full tank of gasoline in the car which was an unexpected surprise. The next day a service appointment arrived by email for the initial vehicle service. To recap, buying this 2017 Rav4 was a 5 star experience making for a return customer. Jim and Jenny Hall More

Fast and friendly staff the manager greeted me right away when he sees I parked the car. Within 5 minutes he came over to get my name and appointment time which I was there 3 the manager greeted me right away when he sees I parked the car. Within 5 minutes he came over to get my name and appointment time which I was there 30 minutes earlier. He was able to get Chris to help me More

Back hatch handle Brought my Toyota Sequoia into Folsom Lake Toyota because back hatch handle broke and we could not open it. They did a good job in repairing it. Said Brought my Toyota Sequoia into Folsom Lake Toyota because back hatch handle broke and we could not open it. They did a good job in repairing it. Said it was a common problem with there hatchbacks. Toyota should make better handles. More

2017 Toyota Prius Two We knew exactly what we wanted (vehicle, trim, color, accessories, price, & financing) & was buying through Costco's auto program. Folsom Lake Toyota We knew exactly what we wanted (vehicle, trim, color, accessories, price, & financing) & was buying through Costco's auto program. Folsom Lake Toyota made the purchase effortless. Spoke to Chris on the phone. Arrived at the dealership and Andre & Mike had the vehicle ready for a test drive. Three hours later we were driving home with our new car. Thanks Folsom Lake Toyota! More

Maintenance I called from out of state to make appointment. Service rep was friendly and scheduled quickly. I felt welcome when dropping off car. The waiting room I called from out of state to make appointment. Service rep was friendly and scheduled quickly. I felt welcome when dropping off car. The waiting room was very clean and inviting. Service manager gave me good explanation of work done and needed. More

Timing Belt/Water Pump Completed job the same day. Price was lower than other automall toyota Dealership. Staff was friendly with a family feel. Master mechanic took the tim Completed job the same day. Price was lower than other automall toyota Dealership. Staff was friendly with a family feel. Master mechanic took the time to review the vehicle in a follow up visit and explain in great detail to address my inquiry. More