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Folsom Lake Toyota

Folsom, CA

Overview
Reviews
Vehicles
4.6
1,437 Reviews
Call Dealership (916) 355-1500
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12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,437 reviews

February 05, 2025

Fardeen and Aaron were very helpful. Customer service and speed on point. Folsom Toyota all the way! More

by Zeeshan Shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fardeen, Aaron
Report | Print
Feb 10, 2025 -

Folsom Lake Toyota responded

Hi Zeeshan Shah, thank you so much for your positive comments about Folsom Lake Toyota! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 02, 2025

Very helpful. Willing to work with you as a customer. Overall a great experience and would highly recommend. More

by heathergarcia1398
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vlad and Skyler … not sure who Trent is. Vlad and Skyler were excellent., Trent Wall
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Feb 06, 2025 -

Folsom Lake Toyota responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2025

Scheduled the service here and they took care of everything without any hiccups. Service agents are very nice More

by sarathjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Barwick
Report | Print
Feb 03, 2025 -

Folsom Lake Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 01, 2025

First I want to start with the service writer Anh Vo. The best service person I have ever dealt with by far! He explained everything and the car was was serviced and out in a little over an hour. I highl More

by JamesEVilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anh Vo
Report | Print
Feb 03, 2025 -

Folsom Lake Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Folsom Lake Toyota! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 01, 2025

Service staff was really nice. Wish the dealer had more snacks.. I would recommend Folsom Lake service to my friends. More

by wildklee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Fisher, Appointment Scheduler
Report | Print
Feb 03, 2025 -

Folsom Lake Toyota responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

January 30, 2025

Sean the salesman is super nice. i enjoyed getting a car from him. He was so helpful More

by pinenut
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean, Trent Wall
Report | Print
Feb 03, 2025 -

Folsom Lake Toyota responded

Hi, we're happy you found Sean to be so supportive during your experience here at Folsom Lake Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 29, 2025

Everything about my visit was on point. Helpful, courteous and informative. Waiting area had plenty of seating for everyone to relax while they waited for their service to be completed. More

by zencat3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anh vo #8236
Report | Print
Feb 01, 2025 -

Folsom Lake Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 28, 2025

Very easy process buying my new 4 runner. Seyed was wonderful to work with.. Sunce my name was on the waitlist Seyed kept me informed all along the way. He is an excellent representation for More

by VM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seyed, Trent Wall
Report | Print
Feb 01, 2025 -

Folsom Lake Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2025

I just need a break from their gouging and Mechanics coming up with insane work orders to. My service guy was very understanding and tried to help Anyway he could to keep a good taste in our mouths fo More

by tteynon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Odom
Report | Print
Feb 01, 2025 -

Folsom Lake Toyota responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to your recent service visit. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Rich Russo Folsom Lake Toyota Service Director (916) 850-8450 rrusso@Group1Auto.com

January 27, 2025

This visit revealed a new process of the dealer sending pictures of the recommended services so you witness needed repairs. More

by klebeaugm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gibriel Kargbo
Report | Print
Feb 01, 2025 -

Folsom Lake Toyota responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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