Folsom Lake Toyota

They did well finding the car my wife and I wanted. When it was time to pay I felt that the financial person was too pushy trying to sell the add ons. Almost a week after the purchase the financial m When it was time to pay I felt that the financial person was too pushy trying to sell the add ons. Almost a week after the purchase the financial manager called and told me I owed another $500. I thought I was dealing with professionals but obviously not. More

Not enough effort was made to get parts for my car in a timely manner. I also scheduled an appointment for the repair but had to wait 45 minutes to get "checked in". timely manner. I also scheduled an appointment for the repair but had to wait 45 minutes to get "checked in". More

The staff was very helpful and pleasant to work with. I’d definitely look to buy other cars from them. I’d definitely look to buy other cars from them. More

Good service and reasonably quick . Anh vo was good to work with and advised me appropriately Anh vo was good to work with and advised me appropriately More

All employees were pleasant and helpful. Anh Vo my Assistant Service Manager was exceptionally helpful. All in all a nice experience. Thank you. Anh Vo my Assistant Service Manager was exceptionally helpful. All in all a nice experience. Thank you. More

Every time I brought in any of my cars for maintenance service, and/or any issues, they always get the job done right the first time. service, and/or any issues, they always get the job done right the first time. More

Awesome . Really enjoyed the experience. Gibriel’s customer service was second to none. Every single time. Really enjoyed the experience. Gibriel’s customer service was second to none. Every single time. More

My Service Advisor (ANH VO) was excellent, had answers to all my questions, made recommendations, kept me informed of my vehicle’s progress in the shop, (I was waiting in the dealership lounge), explained th all my questions, made recommendations, kept me informed of my vehicle’s progress in the shop, (I was waiting in the dealership lounge), explained the results of my maintenance performed. Could not have been better. More

Excellent maintenance and on time! As we have come to expect, Folsom Toyota performed well! As we have come to expect, Folsom Toyota performed well! More

I am happy with the service especially when I contrast it with experiences with other shops around town . with experiences with other shops around town . More