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Folsom Lake Toyota

Folsom, CA

Overview
Reviews
Vehicles
4.6
1,476 Reviews
Call Dealership (916) 355-1500
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12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,476 reviews

May 16, 2025

I have been dealing with you guys for a long time and all of your agents have always been great to work with. More

by tel351
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sorry don't remember.
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May 14, 2025

As always, staff are polite and efficient. Prices seem to be comparable to other dealerships. More

by Norseynor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
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May 14, 2025

Friendly, helpful staff. Easy, no hassle purchase experience. Did not try to push some other model vehicle because of availability, just stuck with what I was interested in. More

by Ddondero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Reimeiro, Chris Fabiani, Jon Methvin
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May 14, 2025

John key was very courteous and helpful regarding getting me through the process as quick as possible. More

by Dylan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John key
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May 16, 2025 -

Folsom Lake Toyota responded

Hi Dylan, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

May 13, 2025

I’ve always had a positive experience with this dealership and the people who work there. Sure, you might be able to get slightly better prices on parts and repairs elsewhere, but the knowledge and More

by markandrovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GIBRIEL Kargbo
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May 16, 2025 -

Folsom Lake Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 13, 2025

The customer service was awesome. No pressure. Listened to our wants as well as our needs. More

by John & Loretta Thomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vladimir and Mitch
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May 15, 2025 -

Folsom Lake Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 13, 2025

Very poor customer service. Over 45min wait to check in vehicle even with an appt. Incompetent service advisor was not able to correctly write up a service order for an oil chan More

by chrishays20
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gibrieal
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May 16, 2025 -

Folsom Lake Toyota responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Austin Cross Folsom Lake Toyota - Service Manager (916)850-8491 across@Group1Auto.com

May 10, 2025

Always very professional and friendly, wonderful service reps! One of the highlights of buying Toyota was getting acquainted with their Service Center … More

by Toucanreeder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Hernandez
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May 12, 2025 -

Folsom Lake Toyota responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

May 09, 2025

Awesome smooth quick work done without a hitch! ! Squeaking brake pads replaced under warranty!! Courteous competent and friendly staff!! More

by Loren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael St. Pierre
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May 11, 2025 -

Folsom Lake Toyota responded

Hi Loren, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

May 09, 2025

The best service I had! Great job done, nice, professional service specialists! I will recommend people to deal with this dealer! More

by Toplinecars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
157070 Cole klinkhann
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May 11, 2025 -

Folsom Lake Toyota responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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