Folsom Lake Ford - Service Center

Work completed timely and with much courtesy. My 2006 Ford Escape has been serviced by Folsom Lake Ford completely and it runs smoothly with no mechanical problems. My 2006 Ford Escape has been serviced by Folsom Lake Ford completely and it runs smoothly with no mechanical problems. More

My service request was done plus recalls that needed to be done, everything was were completed in the time I expected. be done, everything was were completed in the time I expected. More

Got the Works service. Quick and efficient service. They even washed and vacuumed the car. Got more than my expectations. Quick and efficient service. They even washed and vacuumed the car. Got more than my expectations. More

I have been using this dealership from 2005, when I purchased a ford Ranger Edge. They have handled all services and recalls, then after I purchased a 2010 Explorer, they have taken care of all service purchased a ford Ranger Edge. They have handled all services and recalls, then after I purchased a 2010 Explorer, they have taken care of all services and recalls on it. They have always been promp and very helpful. That’s why I have given them the recommendation I did. More

Service department clean and efficient and the service mangager was pleasant and through Thank you mangager was pleasant and through Thank you More

Brigitte, Nick and Jay were fantastic with dealing with my car issues. Brigitte was able to get my car seen quickly after I had my car at another Ford dealer in Sacramento, they were saying my car wasn’t u my car issues. Brigitte was able to get my car seen quickly after I had my car at another Ford dealer in Sacramento, they were saying my car wasn’t under warranty when it was. You guys saved me almost 10,000 dollars. Folsom Ford service department is the BEST. You guys have great customer service and are very knowledgeable. Thank you again. More

James, Quicklane Advisor, kept me updated on the progress of the service and was an example of being customer-focused by checking for a front axle noise. Very helpful and professional. of the service and was an example of being customer-focused by checking for a front axle noise. Very helpful and professional. More

James, the service advisor, was courteous and friendly. Our car was completed within the timeframe he quoted us and gave us a call when it was ready. Very easy. Our car was completed within the timeframe he quoted us and gave us a call when it was ready. Very easy. More

Used Quick Lane and was very satisfied. James was very personable and explained all services and inspection results. James was very personable and explained all services and inspection results. More

Bridget went above and beyond as she always does for her clients. Everything went smoothly and quickly. Thank you!!! clients. Everything went smoothly and quickly. Thank you!!! More