Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Folsom Lake Ford - Service Center
Folsom, CA
1,487 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,487 Reviews of Folsom Lake Ford - Service Center
Sort by
July 05, 2024
Friendly and efficient manager. Helped me use Appleplay instead of paying $150 to update maps on navigation. Helped me use Appleplay instead of paying $150 to update maps on navigation. More
by PAMELASHUTTON
Verified CustomerEmployees Worked With
July 05, 2024
Great customer service, in and out in a flash. East team to work with who took good care of us. East team to work with who took good care of us. More
by MARCUS.FRIEND516
Employees Worked With
July 05, 2024
Dave Laughlin in service was great and got me in and out quickly! I would highly recommend. quickly! I would highly recommend. More
by SERGIO FOTI
Employees Worked With
July 04, 2024
Great service, friendly staff. I’m surprised that James’ name is not listed. He remembered me from the last time that I was there. I’m surprised that James’ name is not listed. He remembered me from the last time that I was there. More
by BOBSNELLINGS
Employees Worked With
James willis
July 04, 2024
I like this place. Been taking my Ford Explorer(s) there for over 2 decades now. They stay competitive on the regular stuff like oil changes, and do a good job. The onl Been taking my Ford Explorer(s) there for over 2 decades now. They stay competitive on the regular stuff like oil changes, and do a good job. The only nit is checking in. I waited 10 minutes the other day for a rep to come out, and it was in the afternoon when I was the ONLY one there. On the plus side, work was done ahead of the promised time. More
by MVB
Employees Worked With
kwaku gaisie
July 03, 2024
I made an appointment to get my truck serviced. When i arrived James Willis got the paper work going, James said he will get this work done so you don't have to wait very long. very good service. When i arrived James Willis got the paper work going, James said he will get this work done so you don't have to wait very long. very good service. More
by MLSCHEI
July 02, 2024
Professional and on time appointment. James provided outstanding customer service and was very pleasant to work with. The free new wiper blades and car wash were a nice added touch! James provided outstanding customer service and was very pleasant to work with. The free new wiper blades and car wash were a nice added touch! More
by LARRY.SAUNDERS
Employees Worked With
July 02, 2024
Tommy provided excellent customer service and was able to get my ac fixed immediately. He was very effective with his communication get my ac fixed immediately. He was very effective with his communication More
by crystaljackson21
Employees Worked With
