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Folsom Lake Ford - Service Center
Folsom, CA
1,491 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,491 Reviews of Folsom Lake Ford - Service Center
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February 27, 2024
Dan McGuire and his team at the Folsom Lake Ford Commercial repair shop were awesome once again. I have said this before, Ford needs to carbon copy the business model of this location. They do a ver Commercial repair shop were awesome once again. I have said this before, Ford needs to carbon copy the business model of this location. They do a very professional job. Thank you once again. Glenn More
by NCALABS
Verified CustomerEmployees Worked With
Dan McGuire
February 27, 2024
James was super helpful and took care of all my requests really well. Had the 60K Servicing and my car is in great shape. James is really thorough and even helped me figure out some tricks with my radio s really well. Had the 60K Servicing and my car is in great shape. James is really thorough and even helped me figure out some tricks with my radio system. I think he deserves a promotion and raise! More
by camcelhany
Employees Worked With
James Willis
February 27, 2024
Jim L. was great!! Service Scott Berry #1 Scott Berry JR #1 Every time I go to Folsom Lake Ford I love all the key people> Even Jr Peterson was great!! Service Scott Berry #1 Scott Berry JR #1 Every time I go to Folsom Lake Ford I love all the key people> Even Jr Peterson More
by DOUG.DOBLER
February 27, 2024
James is such an asset to your team. He’s always upbeat and helpful. He even made sure to fix the tv in the waiting room. He’s always upbeat and helpful. He even made sure to fix the tv in the waiting room. More
by natashasp
Employees Worked With
February 27, 2024
James Willis and team are the best. Excellent customer service every time. Much appreciated. Thanks, again! Excellent customer service every time. Much appreciated. Thanks, again! More
by shanecalkins12
February 26, 2024
They were ready for our appointment and check our tires for wear that another tire store said we should replace. Folsom Lake Ford said our tires were okay. They performed the service very quickly. for wear that another tire store said we should replace. Folsom Lake Ford said our tires were okay. They performed the service very quickly. More
by CEHANGE
Employees Worked With
February 26, 2024
Despite arriving at the wrong date and time for my service appointment, the Quick Lane service department was able to provide the requested service that day. While not scheduled, the Service Departme service appointment, the Quick Lane service department was able to provide the requested service that day. While not scheduled, the Service Department provide quick, complete service. More
by ANDERFIELD
February 26, 2024
They are good at explaining what needs to be done to the car. Professional. Will check back with you and let you know how the progress is going as the car is being serviced. car. Professional. Will check back with you and let you know how the progress is going as the car is being serviced. More
by ELAINELEWIS37
Employees Worked With
February 25, 2024
Tommy was great. He explained the process and it could take a few hours. I was waiting for my ride; Tommy comes in and said the Truck is ready. He also helped me with He explained the process and it could take a few hours. I was waiting for my ride; Tommy comes in and said the Truck is ready. He also helped me with figuring out the door code. Great service. More
by MOOREDTM33
Employees Worked With
Tommy
