Folsom Lake Ford - Service Center

Excellent service, made an appointment, arrived and was taken care of right away. Services were completed in an hour. taken care of right away. Services were completed in an hour. More

They did a great job on the recall and for my check engine light issue but I shouldn't of been charged twice for labor of 210.00 that's ridiculous and it was only 1 hours of work engine light issue but I shouldn't of been charged twice for labor of 210.00 that's ridiculous and it was only 1 hours of work More

Easy check in, Courteous, professional service, fair price, reasonable wait time, free coffee and cookies. price, reasonable wait time, free coffee and cookies. More

Not much to review was quick and easy for an oil change. My car does smell like it is burning oil though now. Maybe some spilled on the motor. My car does smell like it is burning oil though now. Maybe some spilled on the motor. More

Excellent service with great updates and I got my truck back better than when I dropped it off! 10/10 back better than when I dropped it off! 10/10 More

Took 7 days to repair truck. (Valve cover gasket) Mechanic called on day 4 and said the job was bigger than he thought. That’s not what you want to hear from a dealership mecha (Valve cover gasket) Mechanic called on day 4 and said the job was bigger than he thought. That’s not what you want to hear from a dealership mechanic. Paid 3500.00 dollars to fix truck, but when I picked it up the check engine light was on. Service advisor was good and gave me a rental car on day four. More

Jim Z always does a good job. Jim Z does a good job. Jim Z good. Jim Z does a good job. Jim Z good. More

The service at Folsom Lake is always good. They are very receptive to all of my vehicle needs. I would recommend them. They are very receptive to all of my vehicle needs. I would recommend them. More

The Folsom Lake Ford Service team has got it down! They had me in and out quickly and it was everything I could have asked for and then some. Luis Legarda not only kept communication with me through They had me in and out quickly and it was everything I could have asked for and then some. Luis Legarda not only kept communication with me throughout the service process, but he personally came and got me when everything was ready for me to go. Keep it up, Team Folsom Lake Ford!!! More

Luis Legarda is extremely professional, and considerate of the customer's time. He was very helpful in explaining the problem and fully discussed multiple possible solutions. Luis was very considerate to of the customer's time. He was very helpful in explaining the problem and fully discussed multiple possible solutions. Luis was very considerate to call me coordinate the vehicle pickup time. More