Folsom Lake Ford - Service Center

My experience with Folsom Ford was great. The service representatives are cordial, understanding, and informative. They make their customers feel comfortable. Always willing to help. The service representatives are cordial, understanding, and informative. They make their customers feel comfortable. Always willing to help. More

Very clean, all the service associates were helpful. They even have juice coffee and muffins. They even have juice coffee and muffins. More

Always easy to get my motovan in for service with Tommy Nares. Service turnaround time was great, too. Nares. Service turnaround time was great, too. More

Luis explained what was going to happen to repair my truck then kept me informed of the progress of replacing the driver's side mirror. truck then kept me informed of the progress of replacing the driver's side mirror. More

Great customer service drive 30 minutes to got to Folsom Ford for the great service. Ford for the great service. More

Customer service was amazing! We used to take our car somewhere else, but this dealership was hands down the best! We used to take our car somewhere else, but this dealership was hands down the best! More

Excellent Service (I would give six stars if I could). James Willis did an excellent job taking care of my vehicle and keeping me informed (and getting it back quicker than I expected) and shuttle driver James Willis did an excellent job taking care of my vehicle and keeping me informed (and getting it back quicker than I expected) and shuttle driver (Wayne) also got me back and forth quickly and safely. The reason I use FLFord is because I have great confidence in your service dept. Service and repairs are well explained and have always been done properly and in a timely manner. Your personnel have always been friendly and professional, and stand behind their work. That really means a lot to me. More

It was a great experience and the staff was fully knowledgeable on electric cars and I was treated very well knowledgeable on electric cars and I was treated very well More

I appreciated the service I received at Folsom Lake Ford. They were very helpful with fixing my car. They were very helpful with fixing my car. More

James Willis took care of me from the minute I drove in. Had my Mach-e back to me in 38 minutes and was hand-drying my car when I walked out. That is customer service! Thank you! Had my Mach-e back to me in 38 minutes and was hand-drying my car when I walked out. That is customer service! Thank you! More