Folsom Lake Ford - Service Center

Better experience than the last time I had my vehicle serviced. Availability of recall parts took longer than expected. serviced. Availability of recall parts took longer than expected. More

Service was performed fast and and very thorough. I was very pleased. The staff explained everything to me assured my questions were answered. I was very pleased. The staff explained everything to me assured my questions were answered. More

My Service Advisor, Jaye Ford gave thoughtful, complete & courteous service. Jaye had to engage A special technician a few times to solve the long standing issue with my vehicle. Great job....thank you Jay courteous service. Jaye had to engage A special technician a few times to solve the long standing issue with my vehicle. Great job....thank you Jaye and technician!! More

Bought car here May 2023. Very east to deal with. No pressure. Stephanie got a few minor cosmetic issues resolved & was super helpful. Most recently had wrench symbol on dash Very east to deal with. No pressure. Stephanie got a few minor cosmetic issues resolved & was super helpful. Most recently had wrench symbol on dashboard. Nick, service manager told me to bring it in, just needed oil change, He asked to make sure car had been running ok. I said yes. He called a couple times during the day to give me status update, i appreciated that! More

James Willis was an excellent help in getting my car serviced. Excellent mannerism and knowledge James! The service itself was of upmost professional quality. serviced. Excellent mannerism and knowledge James! The service itself was of upmost professional quality. More

Luis has been one of the best service advisors I have ever dealt with enjoy the service he provides. I tell all my friends with ford's to go see him. Thank you ! ever dealt with enjoy the service he provides. I tell all my friends with ford's to go see him. Thank you ! More

I have been very impressed with Jaye and crew at Folsom Lake Ford. Thank you for all you help! Lake Ford. Thank you for all you help! More

Nick in Service was very courteous, professional advisor! He followed through everything he said. Thank you Folsom Lake Ford! Thank you Nick! He followed through everything he said. Thank you Folsom Lake Ford! Thank you Nick! More

Luis is very professional and has taken care of my Expedition for many years. He always calls with any thing he thinks should be addressed. Expedition for many years. He always calls with any thing he thinks should be addressed. More

My car was ransacked and items stolen after being stored 6 weeks for a trans. Rebuild 6 weeks for a trans. Rebuild More