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Folsom Lake Ford - Service Center

Folsom, CA

4.8
1,475 Reviews

1,475 Reviews of Folsom Lake Ford - Service Center

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April 24, 2025

Excellent customer service and price. I bring my truck to Folsom Lake Ford exclusively now after experiencing nothing but top tier service. The staff is very friendly and the price is low More

by NickB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 22, 2025

Folsom Lake ford service and Quick lane service are the best! Its the only place I bring my car! More

by HOPHEAD88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim V
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Apr 23, 2025 -

Folsom Lake Ford responded

Thank you for the great feedback! We’re so happy to hear that Folsom Lake Ford Service and Quick Lane have earned your trust. We look forward to continuing to serve you and your car for all your future needs. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 21, 2025

A terrific service experience. The drop off was quick and painless. The recall notice I received was explained. Service was performed quickly and now my Mav looks great after a f More

by KWFOLSOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a terrific service experience with us at Folsom Lake Ford. It's great to know that the drop-off was smooth and that your recall notice was clearly explained. We're glad your Maverick looks fantastic after the service and wash. We appreciate your kind words and look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 21, 2025

A terrific service experience. The drop off was quick and painless. The recall notice I received was explained. Service was performed quickly and now my Mav looks great after a f More

by KWFOLSOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a terrific service experience with us at Folsom Lake Ford. It's great to know that the drop-off was smooth and that your recall notice was clearly explained. We're glad your Maverick looks fantastic after the service and wash. We appreciate your kind words and look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 21, 2025

James was outstanding. His attention to detail and keep me up to date was best in class. More

by WYATTSTANFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Folsom Lake Ford responded

Thank you, Wyatt, for your wonderful feedback! We truly appreciate your kind words about James and his outstanding service. At Folsom Lake Ford, we strive to provide the best experience possible, and it's great to hear that we succeeded. We look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 20, 2025

Everyone here at this dealership is very friendly and helpful. I have no complaints about personnel. Product quality is a very different story. More

by BEKAHTUFTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaye Ford
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Apr 20, 2025 -

Folsom Lake Ford responded

Thank you for your outstanding feedback. We appreciate your kind words about our friendly and helpful team at Folsom Lake Ford. Your insights regarding product quality are valuable to us, and we encourage you to reach out directly so we can address any specific concerns you may have. We hope to have the opportunity to assist you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 19, 2025

Great experience, the salesperson was very helpful. I enjoyed the coffee and the waiting area was very nice. More

by ASHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2025 -

Folsom Lake Ford responded

Thank you for your review! I'm so glad to hear that you had a great experience at Folsom Lake Ford. It’s great to know that our salesperson was helpful and that you enjoyed our coffee and waiting area. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 19, 2025

The service when getting checked in was awesome. I need to go and he can’t remember name. Was super helpful. More

by DAVEHANSEN593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Service guy is not listed. He was great.
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Apr 19, 2025 -

Folsom Lake Ford responded

Thank you for your feedback, Dave! It's great to hear that you had an awesome check-in experience at Folsom Lake Ford and that our team was super helpful. We look forward to welcoming you back again soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 19, 2025

Friendly staff and quality work. We have used Folsom Lake Ford for all our service on our F150. More

by CROZIERFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2025 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford! We're glad that you've had a positive experience with our friendly staff and quality work. We truly appreciate your continued trust in us for all your Ford F-150 service needs. Looking forward to serving you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 19, 2025

Ford employees picked up my Maverick in the morning for recall/1 year service and brought it back in the early afternoon. I'm very satisfied with the service, More

by BLUEOAKBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2025 -

Folsom Lake Ford responded

Thank you so much for your feedback! We're pleased to hear that you are satisfied with the service on your Ford Maverick. At Folsom Lake Ford, we strive to provide efficient and quality service to all our customers. We appreciate you and look forward to assisting you againsoon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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