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Folsom Lake Ford
Folsom, CA
3,701 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 9:00 AM - 8:30 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,701 reviews
February 24, 2024
Felt respected and heard when I brought in my truck. The truck looked great after its wash and drove well.. Thanks. The truck looked great after its wash and drove well.. Thanks. More
by MANDYEFO55
Verified CustomerEmployees Worked With
February 24, 2024
Special thank you to Jaye Ford for making my oil change easy and quick. Jaye demonstrated superior knowledge and professionalism during my entire contact with him. easy and quick. Jaye demonstrated superior knowledge and professionalism during my entire contact with him. More
by ALZEMPIRE841
Employees Worked With
Jaye Ford
February 23, 2024
Jay Ford was not only very knowledgeable but also very responsive and professional. I appreciate him explaining the issues with my vehicle and care he showed for my issues. responsive and professional. I appreciate him explaining the issues with my vehicle and care he showed for my issues. More
by AMSISTO
Employees Worked With
February 23, 2024
Outstanding service from the Service Dept. with all service being done thoroughly explained. Vehicle pick up was quick and easy. with all service being done thoroughly explained. Vehicle pick up was quick and easy. More
by Magoomba
Employees Worked With
February 23, 2024
We had a great experience with Ford dealer. Very friendly and helpful. We would go back. Very friendly and helpful. We would go back. More
by mbaseym
Employees Worked With
February 23, 2024
Great and easy coming in and getting my truck fixed. Bridget took the time to see my problem and even call over the tech before setting time expectations. 5 star service. Bridget took the time to see my problem and even call over the tech before setting time expectations. 5 star service. More
by Jspoon44
Employees Worked With
Bridget
February 22, 2024
Overalk quick service including the 2 recalls and an oil change and good complimentary shuttle service. 4 vs 5 stars though since now getting less mpgs post recall fixes on my Maverick hybrid - was avg 38 change and good complimentary shuttle service. 4 vs 5 stars though since now getting less mpgs post recall fixes on my Maverick hybrid - was avg 38 now 35.5 with same driving/fuel. And also when showed up at 7am wasnt sure of process of staying with car until at aervice lane. So went in offices on the east side a little before 7 to ask and a female wasn't too happy I was in there and provided terse answer. Oh well. More
by Bcp
Employees Worked With
February 22, 2024
Great service center! Great people, great service, and a clean waiting environment. I will definitely be back. Great people, great service, and a clean waiting environment. I will definitely be back. More
by j
Employees Worked With
