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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
3,701 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 3,701 reviews

February 24, 2024

Good service timely and I appreciate being driven home while my truck was.being serviced More

by TONYSILVA48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Campagna
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Feb 28, 2024 -

Folsom Lake Ford responded

Thank you for this amazing review! We really appreciate your business, Tony. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 24, 2024

They were helpful. .Ez to work with…efficient job well done ..what’s not to like.?!!.. More

by M-GOOTEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
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Feb 28, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 24, 2024

Fast, convenient, excellent service received. I will always bring my Bronco here for service maintenance More

by KCOFFEYSF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Legarda
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Feb 28, 2024 -

Folsom Lake Ford responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 24, 2024

Easy to work with, provided everything needed in a timely fashion and generally awesome in all respects. More

by gary@wollingroup.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric and
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Feb 28, 2024 -

Folsom Lake Ford responded

Thank you so much for taking the time to share your feedback with us, Gary! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 24, 2024

Very pleasant and service done fast. My service tech greeted me and was efficient. Nice More

by JWYGAL6853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 24, 2024

Service was great. Person at the quick lane desk was great. Will continue to do business. More

by DAN.GREYBILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Folsom Lake Ford responded

Thank you so much for your feedback, Dan. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 24, 2024

I was treated with respect and kindness the moment I walked onto the lot. Never did I feel pressure to buy. Very comfortable. More

by ROSEHHB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kentucky and Gabriel were the best. , Paul Campagna
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Feb 28, 2024 -

Folsom Lake Ford responded

Hi Rose, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 24, 2024

Great service, advisor explained everything in advance and truck was ready early! Excellent! Will come again More

by Marv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Folsom Lake Ford responded

Marv, thank you for taking the time to share your feedback. Each employee is a valued member of the Folsom Lake Ford team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 24, 2024

Prompt, efficient and fast service. The recall issue was resolved. No complaints or any concerns. More

by MORGAN9341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy
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Feb 28, 2024 -

Folsom Lake Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 24, 2024

Jaye was great, extremely helpful and nice. He was able to get everything fixed on my truck for me quickly, even new tires. More

by SHARWOOD25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Legette Jaye Ford
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Feb 28, 2024 -

Folsom Lake Ford responded

Thanks for your outstanding review! I'm very happy to hear that Jaye was extremely helpful and nice to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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