Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,414 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
Contact Dealership
View Awards

12755 Folsom Blvd

Folsom, CA

95630

Directions

By Type

Showing 2,414 reviews

April 13, 2024

The service manager was polite and prompt. . I highly recommend using Folsom Lake Ford to service your vehicles. More

by GLENDAKHARTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Willis
Report | Print
Apr 18, 2024 -

Folsom Lake Ford responded

Glenda, thank you for your kind words. We feel our service department is what makes Folsom Lake Ford special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 13, 2024

Ben Chaidez the salesman I worked with was outstanding! He made the entire experience pleasant and easy, appreciated his professionalism. Very happy customer because of Ben. More

by will60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Chaidez
Report | Print
Apr 18, 2024 -

Folsom Lake Ford responded

Will, I am pleased to hear that you had an excellent experience with Ben and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 13, 2024

Very good service and very good help, friendly and parts are very good to,thanks More

by MARCO74RODFA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim veilleux
Report | Print
Apr 18, 2024 -

Folsom Lake Ford responded

Thank you so much for taking the time to share your feedback with us, Marco! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 13, 2024

Sergio was great from start to finish . Very professional and got us what we wanted More

by KODA451
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio
Report | Print
Apr 18, 2024 -

Folsom Lake Ford responded

Thank you so much for your feedback, Koda. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Sergio. Please let us know if we can ever help you in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 13, 2024

This was the last visit for my vehicle in California and James in Quick Lane went above and beyond to have a seamless transition by the trusted relationship with Folsom Lake Ford with detailed maintenance r More

by Davis C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, Jim (quick lane) Jim “Z”, Gayle Blackwell (5 stars)
Report | Print
Apr 18, 2024 -

Folsom Lake Ford responded

Davis, thank you so much for your feedback as well as your loyalty of the years. We appreciate building long-term customer relationships and we truly valued your business. Please feel free to drop by if you're ever in the area again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 13, 2024

It was easy to schedule an appointment by phone. Once at the service department Nick was very friendly and helpful. After the repair was complete Nick called and explained what was done to fix the More

by fantinofrank
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Apr 18, 2024 -

Folsom Lake Ford responded

Thanks for your awesome review, Frank! I'm very happy to hear that Nick was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 13, 2024

Gary K was absolutely the best salesman ever. He took the stress out of buying and beat the offer I had from Tracy Ford Dealership. I was happy to purchase near home. More

by JANETLCSW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary K
Report | Print
Apr 18, 2024 -

Folsom Lake Ford responded

Congratulations on your new vehicle, Janet. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Gary was so positive. We do our best to make sure all of our customers leave with the right vehicle and I'm glad that you're enjoying yours. We look forward to seeing you again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 12, 2024

Chuck Hubbard is the parts god. with out him I don’t know how that place would exist More

by 1FORDTECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Hubbard
Report | Print
Apr 18, 2024 -

Folsom Lake Ford responded

Hello and thank you for the great feedback! Chuck is a great asset and we're thankful to have him on our team. We appreciate your business! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 12, 2024

Zach was great and knowledgeable about the car and various options available. I would recommend him to others. More

by SS.MTB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Parker
Report | Print
Apr 18, 2024 -

Folsom Lake Ford responded

Hello and thank you for your kind words! Zach is a great asset and I am glad to hear he provided an excellent experience for you. We thank you again and we look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 12, 2024

I have a very good feeling and I’m very thankful for the help that I got to buy my new maverick’s. More

by phanthaiphillip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason and Rabecka
Report | Print
Apr 18, 2024 -

Folsom Lake Ford responded

Thank you so much for this lovely review, Phillip! I feel so grateful that you chose to come to our dealership. It's wonderful to hear our team was helpful during your visit and that you love your new Maverick. If you have any questions, please don't hesitate to reach out to us again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

1
...
171
172
173
...
242