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Folsom Lake Ford

Folsom, CA

4.8
1,649 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 1,649 reviews

May 03, 2018

New truck Great experience. I would recommend the internet sales team to anyone looking to buy a vehicle. Shawn’s attention to what I wanted and a non stressful More

by Airstream puller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Randall
Sep 05, 2018 -

Folsom Lake Ford responded

I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 02, 2018

Excellent customer service!! George German provided excellent customer service throughout the entire transaction. He was very responsive and informative. I was very impressed!! I More

by Cargal 20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George German
Sep 05, 2018 -

Folsom Lake Ford responded

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 13, 2018

Kwaku pushed my car through to get me going When I brought my C-Max in for its scheduled oil change, I was surprised to learn how long it might take. Kwaku got it done in much less time and I w More

by sdtsdt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwaku Gaisie
Sep 05, 2018 -

Folsom Lake Ford responded

We appreciate you taking the time to share your feedback with us!  We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 10, 2018

Buy a car from Tony! If you need a car, go see Tony Pacheco. Best salespeople I’ve had hands down. I’ve purchased multiple cars from him the & the experience/ customer ser More

by Mastermooch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Pacheco
Sep 05, 2018 -

Folsom Lake Ford responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 03, 2018

Great Service with a Smile Friendly, courteous and efficient. Expectation was set at 1 hour 30 minutes. Work was done in 1 hour...:-) I won't take my Mustang GT anywhere else. More

by Dave F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Nares
Sep 05, 2018 -

Folsom Lake Ford responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 29, 2018

Easiest car buying experience I've purchased multiple vehicles here and the sales experience has always been low pressure and very easy. Gary K. is an awesome salesman and very res More

by Jerinman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Katz
Sep 05, 2018 -

Folsom Lake Ford responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 07, 2018

Excellent Customer Service Marko and Andy were so graciously kind and extremely helpful in getting me into a brand new 2017 Ford Fiesta which I originally came into do a tune up More

by Chrysalis777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marko Petricevic and Andy
Sep 05, 2018 -

Folsom Lake Ford responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 21, 2018

2018 Ford F-150 buying experience made easy Tony was beyond helpful! One of the best buying experiences I’ve ever had along with Tim Voskuil at Folsom Lake Ford, internet sales. Both of these ge More

by DTOMWILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Pacheco, Tim Voskuil
Sep 05, 2018 -

Folsom Lake Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 19, 2018

Very positive experience Dean, our salesman, was kind, knowledgeable and very pleasant to work with. We appreciated his patience with us. We had an overall positive experience More

by Megan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Torres
Sep 05, 2018 -

Folsom Lake Ford responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 19, 2018

Integrity and Honesty! I have a 2006 Ford Fusion with only 89,000 miles. I have my car serviced only by Folsom Lake Ford, because they know my Ford. I love their honesty and More

by Ivan Andersen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Rinelli
Sep 05, 2018 -

Folsom Lake Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Sep 05, 2018 -

Folsom Lake Ford responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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