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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
1,669 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 1,669 reviews

April 07, 2024

James Willis was an excellent help in getting my car serviced. Excellent mannerism and knowledge James! The service itself was of upmost professional quality. More

by EIPPJ2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
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Apr 11, 2024 -

Folsom Lake Ford responded

I am pleased to hear that you had an excellent experience with James and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 07, 2024

Very nice, low key personnel. Everything explained thoroughly during the sale. Husband was shown features of the truck before driving off. More

by DRM0819
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Winston, Gary
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Apr 11, 2024 -

Folsom Lake Ford responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 07, 2024

Fast and easy experience. Reasonable and straightforward pricing. Knowledgeable staff. Willing to connect remotely and had vehicle ready when I arrived. More

by CADIEUX.IAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazar Mudrik
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Apr 11, 2024 -

Folsom Lake Ford responded

Ian, thank you and congratulations on your purchase! i am so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 07, 2024

It was an exceptional experience! I purchased a vehicle through online sales and was surprised by the positive attention I received. More

by teachertea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Foti
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Apr 11, 2024 -

Folsom Lake Ford responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 07, 2024

This is my second vehicle purchase from Folsom Lake Ford. The customer service is excellent and you feel like family through the whole process. Everything was explained step by step. So thankful to find a pl More

by CHELSEY.LAND89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gayle Blackwell
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Apr 11, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review, Chelsey. I am very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 07, 2024

My Service Advisor, Jaye Ford gave thoughtful, complete & courteous service. Jaye had to engage A special technician a few times to solve the long standing issue with my vehicle. Great job....thank you Jay More

by BOUTSELIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaye Ford
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Apr 11, 2024 -

Folsom Lake Ford responded

Hello and thank you for your kind words! Jaye is a great asset and I am glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 07, 2024

Luis has been one of the best service advisors I have ever dealt with enjoy the service he provides. I tell all my friends with ford's to go see him. Thank you ! More

by Seldondm
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Folsom Lake Ford responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Luis does for Folsom Lake Ford and our customers. Hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 06, 2024

Luis is very professional and has taken care of my Expedition for many years. He always calls with any thing he thinks should be addressed. More

by MIKEEDELSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Lagarda
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Apr 11, 2024 -

Folsom Lake Ford responded

Hello Mike! It is great to hear about your recent service experience. I will certainly pass on your feedback to Luis and our team as they will be happy to hear it! We look forward to working with you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 06, 2024

I have been very impressed with Jaye and crew at Folsom Lake Ford. Thank you for all you help! More

by joevember22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Legette Jaye Ford
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Apr 11, 2024 -

Folsom Lake Ford responded

Joe, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 06, 2024

Nick in Service was very courteous, professional advisor! He followed through everything he said. Thank you Folsom Lake Ford! Thank you Nick! More

by AFSANCHEZ2036
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Apr 11, 2024 -

Folsom Lake Ford responded

Thank you for the awesome feedback! You're right, Nick is an excellent service advisor and we appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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