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Flow Volkswagen of Asheville

Asheville, NC

3.6
352 Reviews

621 Brevard Rd

Asheville, NC

28806

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352 Reviews of Flow Volkswagen of Asheville

July 07, 2017

First New Car We purchased two new Jettas for our girls. The sales staff was very friendly and took plenty of time to show the girls the cars and the features of t More

by DIANEWHITE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lordman, Camelot Melissas
Jul 22, 2017 -

Flow Volkswagen of Asheville responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree!

July 05, 2017

world class service fantastic service by Charles Bishop and your mechanics. provided us with loaner vehicle while our transmission was being worked on which enabled us to More

by wcufrank
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bishop, Brittany Courtney
Jul 22, 2017 -

Flow Volkswagen of Asheville responded

Hearing that you had “fantastic” service experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing VW of Asheville.

July 04, 2017

Purchase car off lease They worked with me to find out my best options. This is my Third purchase from them. Great experience. I would buy again. Great people. More

by MWOODS32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lordman, Savannah Sumner
Jul 22, 2017 -

Flow Volkswagen of Asheville responded

Congratulations on your new VW! Thank you for returning to us for your third VW purchase. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to continue working with you for years to come.

July 04, 2017

Bought a new VW Golf... Happy Birthday to moi! I visited VW of AVL, while on the hunt for a used car. Then Jenny Prudhomme (and her manager, Nate) went out of their way to make it possible for me More

by ALEFEY10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Nunn, James Lordman
Jul 22, 2017 -

Flow Volkswagen of Asheville responded

Thank you so much for sharing your experience with VW of Asheville and Jenny. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Golf!

June 29, 2017

Honest, accurate and friendly advice and service. We came with the intention of purchasing one model and left with another. Matched our needs and the overal trade in and purchase price was, we felt, More

by PGWATSON4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Oakes, Joel Smith
Jul 22, 2017 -

Flow Volkswagen of Asheville responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at VW of Asheville. We wish you safe travels in your new Volkswagen and look forward to seeing you again soon!

June 28, 2017

Terrific as usual This dealership is not where I purchased my car but it is my exclusive service spot. Wouldn't trust anyone else and will purchase my next one from the More

by MBENEPE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip King
Jul 22, 2017 -

Flow Volkswagen of Asheville responded

On behalf us all of us at VW of Asheville, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our Service department

June 27, 2017

Excellent Customer Service Great team of professionals willing to go the extra mile for customers. Service department prides themselves on doing what it takes to make sure the More

by VWdub guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Foster, Charles Bishop
Jul 22, 2017 -

Flow Volkswagen of Asheville responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it!

June 23, 2017

AWESOME SALESPERSON JORDAN TOOK TIME TO EXPLAIN ALL MY OPTIONS. JORDAN WENT ABOVE & BEYOND TO ENSURE ALL MY QUESTIONS WERE ANSWERED.GIVING ME A COMPLETE PIECE OF MIND. More

by CGWMS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lordman, Jordan Patton
Jul 22, 2017 -

Flow Volkswagen of Asheville responded

We couldn’t be happier that Jordan provided you with a great car buying experience. She is a true asset and we are lucky to have her on the VW of Asheville team. We hope you are enjoying your new Volkswagen, please come back to visit anytime!

June 22, 2017

Great Dealership! I was pleased with the service we received and the people we talked to and dealt with were all friendly and helpful. The loaner car was really nice, t More

by KCrowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bishop, Brittany Courtney
Jul 22, 2017 -

Flow Volkswagen of Asheville responded

On behalf of the VW of Asheville team, we thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and others and we look forward to servicing your VW in the future.

June 22, 2017

Outstanding Experience Both Don, who got us started in the process of the buyback, and Brent were of great help in walking us thru each step of the complicated process. Bre More

by ATHOBBS102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lordman, Brent Curvin
Jul 22, 2017 -

Flow Volkswagen of Asheville responded

We are happy to hear that you got exactly what you wanted out of your buyback experience with us at VW of Asheville. We wish you safe travels in and look forward to seeing you again!

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