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Flow Volkswagen of Asheville

Asheville, NC

3.6
352 Reviews

621 Brevard Rd

Asheville, NC

28806

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352 Reviews of Flow Volkswagen of Asheville

March 23, 2016

Mark Kaye does A great job Mark Kaye And all dealer employees do a great job . The Dealer ship appears to be very well organized. Their is no high pressure issues. More

by IZZYELVA5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kaye Malcome Wilder, Mark Kaye
Mar 28, 2016 -

Flow Volkswagen of Asheville responded

Thank you so much for your great review! We strive to give each customer the best experience possible and we're very happy to hear you were pleased with the service you received from Mark and Malcolm. We look forward to helping you again in the future!

March 22, 2016

Great! A great place, good service as always and the employees are very nice and helpful! The facility is clean and is very comfortable, nice waiting area. More

by SJENKINS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The Service Dept. don't remember names
Mar 28, 2016 -

Flow Volkswagen of Asheville responded

On behalf of all of us here at Volkswagen of Asheville, I would like to thank you for sharing this great review! We're very happy to hear that you had such a great experience here!

March 22, 2016

Awesome service! Great people, awesome service, cool facility. Kept me informed the whole way. Absolutely painless and a pleasure to deal with everyone we encountered. More

by ollstar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bishop, Charles Bishop
Mar 28, 2016 -

Flow Volkswagen of Asheville responded

Hearing that you had a "welcoming" experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Volkswagen of Asheville. We look forward to serving you for many years to come!

March 21, 2016

Always a great experience I have bought three cars now from D.J. Roberts and will never buy a car from any other salesman. He is helpful, knowledgeable, and wonderful to deal w More

by NICOLEXALEXIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Roberts , DJ Roberts
Mar 30, 2016 -

Flow Volkswagen of Asheville responded

We couldn't be happier that DJ provided you with a great car buying experience, on more than one occasion! He is a true asset and we are lucky to have him on our team. We hope you are enjoying your new Volkswagen Passat and we look forward to helping you again in the future!

March 21, 2016

Great service and on time Great place, friendly,knowledgeable, on time and they done what they said they were going to do. No hidden fees. Shuttle service was on time and polit More

by KEHUDSON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bishop, Charles Bishop
Mar 30, 2016 -

Flow Volkswagen of Asheville responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We look forward to working with you again in the future!

March 21, 2016

Great Service First time to use this location and I was very happy with the experience. Service personnel were great and thoroughly explained what my car needed du More

by Beetlemania
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm sorry I don't have this information with me.
Mar 28, 2016 -

Flow Volkswagen of Asheville responded

We're so happy to hear that you had such a great experience here with our Service Department! We strive to provide all of our customers with exceptional customer service. Thank you for your great review and we look forward to helping you for many years to come!

March 21, 2016

Jetta lease This was my second lease with Harmony Motors! Both experiences at setting up a leased Volkswagon Jetta were amazingly smooth, efficient and satisfyin More

by JETMOUNTAIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ossie, Nate Nunn, Chris Nelson, Nate Nunn, Ossie Dreispiel, Chris Nelson
Mar 28, 2016 -

Flow Volkswagen of Asheville responded

Thank you for your continued support here at Volkswagen of Asheville! We couldn't be happier that Ossie, Chris and Nate provided you with a great car buying experience. Enjoy your new Volkswagen Jetta and we look forward to serving your for many years to come!

March 21, 2016

40K inspection, oil change Staff is always pleasant and accommodating. The waiting area is nicely appointed. Only complaint is the wait period seems always to be 2 hours or more More

by RELAX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zak, Zac Elkins
Mar 28, 2016 -

Flow Volkswagen of Asheville responded

We would like to thank you for your recommendations and for taking the time to write about your experience. We are always striving to improve our efficiency and I will follow up with our management team concerning the service wait time. Thank you again for your recommendations and we look forward to helping you again in the future!

March 21, 2016

brough car in for 50,000 mile checkup The staff and service department couldn't have been nicer. The service rep that greeted me was very nice and explained what they were going to do. I w More

by JKICK71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ozzie sold me the car last november, Ossie Dreispiel
Mar 28, 2016 -

Flow Volkswagen of Asheville responded

On behalf of all of us, I would like to thank you for sharing this great review about our dealership! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Glad to hear that you had such positive experiences with both our Sales and Service Departments. We look forward to helping you for many years to come!

March 21, 2016

Harmony Motors as a whole I own a 13 Passat TDI SE DSG I don't make a habit of writing reviews on the Internet for auto dealers. I'm giving credit where it is due I'm a reflex More

by John K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles, Charles Bishop
Mar 28, 2016 -

Flow Volkswagen of Asheville responded

Thank you for taking the time to write about your experience. It's wonderful to hear that you had such a great visit to our Service Department and that Charles was able to accommodate your needs. We look forward to continuing to help you with your Sales and Service needs here at Volkswagen of Asheville!