Flow Toyota of Statesville

I went to Toyota West looking for a used car and had nothing in mind. I gave them my price range and was shown 2 cars to begin with. I test drove both and chose the Corolla for its value and certified w nothing in mind. I gave them my price range and was shown 2 cars to begin with. I test drove both and chose the Corolla for its value and certified warranty. I could have driven more but liked the car. The people were friendly, helpful, informative, and not pushy. Excellent experience! More

I went here looking for a quality used Jeep. It was freezing cold outside and Shane had no hesitation in coming out to help me. My experience with Shane was nothing but great and I appreciate all he di freezing cold outside and Shane had no hesitation in coming out to help me. My experience with Shane was nothing but great and I appreciate all he did to help me with this purchase and help me achieve the financial goal I was looking for. I would highly recomend Toyota West and Shane Beck to my friends. All the employees I had dealings with were extremely nice and friendly. Thanks Toyota West for all your help and great employees! More

Very friendly, sold me an excellent truck - however, when I asked for floor mats I was given the ones out of my old vehicle! I was given several payment options, which was good. Was given a good amount for m I asked for floor mats I was given the ones out of my old vehicle! I was given several payment options, which was good. Was given a good amount for my old trade-in. Overall, it was a good experience with only a few minor glitches. More

This was the easiest truck purchase I have had to date. I had leased a Tacoma from Cordell three years ago and was looking to get out of the lease and into a buying program. I wanted a bigger truck with a I had leased a Tacoma from Cordell three years ago and was looking to get out of the lease and into a buying program. I wanted a bigger truck with a bigger bed to put my motorcycle in the back of to haul it around. I live in Virginia Beach however, and couldn't get down to Statesville to look at the trucks and handle the paperwork. Cordell took care of everything and all I had to do was sign a few papers and off I went in my brand new Tundra. I am very pleased with Cordell and the service I received. More

They were very helpfull in every way. My company needed a new vehicle, however, i had little time to dedicate to finding one. After calling several brands and locations, toyota west put me in the vehicle a new vehicle, however, i had little time to dedicate to finding one. After calling several brands and locations, toyota west put me in the vehicle that suited my needs, helped me attain the financing i needed, and made it as convenient as possible. Quick find, Quick paper work, Back to work..... More

Upon arriving at Toyota West, I was greeted By Ryan Davidson, who was outside. He greeted us and ask if he could help us. I told him we were browsing, and he kindly ask if he could point us in the righ Davidson, who was outside. He greeted us and ask if he could help us. I told him we were browsing, and he kindly ask if he could point us in the right direction. Within 15 minutes he had shown me three vehicles that I liked and I chose the best one. We were escorted into the dealership, and introduced to the general manager Todd. At that point the process was started. Even though it was a lengthy process everything went smoothly and in a timely manner. We were treated very kindly. I would have no problem returning to Toyota West, or recommending them. They worked with me on a trade in, and was given the best possible deal. Was also given quality attention. Execellent customer service. Sincerely Sherry C. Lowrance More

This was our second time buying a used Toyota from this This was our second time buying a used Toyota from this dealer this year. Both experiences were very positive, friendly, and courteous. The staff w This was our second time buying a used Toyota from this dealer this year. Both experiences were very positive, friendly, and courteous. The staff were well informed, and extremely helpful, and reduced our waiting time to a minimum. Follow-up visits were rapidly handled, and the service area was fantastic. It is easy to understand why they have received numerous President's Awards. More

On 12/01/2010 my family and I came in to Toyota West Dealership not actually looking for a new vehicle, but to turn in a previously leased vehicle because the time was getting ready to expire. Before my Dealership not actually looking for a new vehicle, but to turn in a previously leased vehicle because the time was getting ready to expire. Before my trip to the dealership in the past couple of weeks I have had several conversations with Chris Haverstick in reference to my leased Camry. He was very concerned with helping me to help make sure I had the knowledge of that program and making sure that mt decision was the best for me. Upon arriving and entering the dealership my family and I was introduced to Chris Haverstick. He was very professional and answered every question that was asked of him. Mr. Haverstick offered and explained every option possible to either continue with another lease or purchase a new vehicle. My family and I decided to purchase a new Toyota Corolla. After deciding to purchase the new vehicle Mr. Haverstick continued to work hard and give myself the best price on the vehicle. My family and I was then then introduced to the Finance Director Mike Gurley. Mr. Gurley was also very professional but personable with us. He explained and went over every type of paperwork that needed to signed. Overall my experience with Toyota West was great and I would recommend the Dealership to my extended family and anyone I know. Most of all I would like to thank Chris Haverstick for everything he did for me that day 12/01/2010. In my opinion he is a valuable asset to the Toyota West Dealership..... More

Russell was so very helpful, he took time to explain all about the Corella, took me on a test drive and explained in full how everything works. Answered all my questions and was very friendly yet professio about the Corella, took me on a test drive and explained in full how everything works. Answered all my questions and was very friendly yet professional. All in the experience was a good one and I highly recommend this dealership. Anita Franks was extremely helpful too. The gentleman who helped me with the financing, at the moment I cannot remember his name, I am sorry, but he took time and went over everything with me carefully, answered all my questions and told me all about my options. More