
Flow Toyota of Statesville
Statesville, NC

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864 Reviews of Flow Toyota of Statesville
Great Staff, Everyone was a pleasure to deal with, everyone was Friendly. One thing I Liked was they answered all of my questions and didn't just say "i don't know". They really know the Toyota produ everyone was Friendly. One thing I Liked was they answered all of my questions and didn't just say "i don't know". They really know the Toyota product, i give them a "thumbs up". More
Cordell took care of us while my family was looking for a new vehicle. He was informative and patient. So grateful for this comfortable and stress-free environment that he created. new vehicle. He was informative and patient. So grateful for this comfortable and stress-free environment that he created. More
This is the second Prius I have purchased from Toyota West. I feel the relationships are friendly and the folks I have done business with are competent and honest and they are as helpful as possible. Thi West. I feel the relationships are friendly and the folks I have done business with are competent and honest and they are as helpful as possible. This time I had contacts with Joe, Nick, and Chris and my neighbor, Mike, Parts manager.Regarding price, I rated it "good" because I am not sure that one can do better than "good" in trading cars. It may well be that I got a great price. I am very well satisfied with the price and overall experience. More
From the first contact that I had over the phone with Joe Sckipp (Sales Manager), I was treated with the utmost respect and professionalism. Joe worked the deal with me completely over the phone since I was Sckipp (Sales Manager), I was treated with the utmost respect and professionalism. Joe worked the deal with me completely over the phone since I was an Internet customer and handed me over to Ryan Davidson. Ryan was also very professional and not the least bit pushy. They had to bring the Tacoma V6 PreRunner in from Wilson and get it prepped for me which took 1.5 days. When I went in, everything was perfect with the truck! I test drove it and then we finalized the deal. Chris (F&I) was also great to work with and I was out of his office in less than 15 minutes (unheard of in any of my previous vehicle purchases at other dealers). Once the financing was complete, Ryan set up the BlueTooth connectivity in the radio to work with my phone, showed me how to operate everything, gave me free touch-up paint (also unheard of) and I was on my way. If you are from the Hickory area, I HIGHLY recommend making the trip to Toyota West because they are LIGHT YEARS better than your local choice!!! I will DEFINATELY purchase future Toyotas and have all of my service done at Toyota West. More
Thanks to Jerry Lambert and the folks at Toyota West I am driving my new 2012 Camry SE. Having shopped the internet and decided to use the local dealer. Toyota West and Jerry Lambert were not pushy or over b driving my new 2012 Camry SE. Having shopped the internet and decided to use the local dealer. Toyota West and Jerry Lambert were not pushy or over bearing as the other “guys”. Jerry was very friendly and knowledgeable. We got the vehicle that I wanted (color, options, etc). There was a short wait (no fault of Jerry or TW) but well worth the time. No phone calls, emails, etc just a straight forward deal! Would do business again, but planning to keep my Camry for years to come. Don’t try the other “Big guys” go to Toyota West! More
I had a good experience the staff was very helpful. The I had a good experience the staff was very helpful. The dealer hAd a homely feel & I believe have a great car that will keep me satisfied & make m I had a good experience the staff was very helpful. The dealer hAd a homely feel & I believe have a great car that will keep me satisfied & make me a return customer . More
Randy and all the people were very helpful, courteous, and knowledgeable. It was a great experience in every way. The showroom was neat and clean and well organized. Gene Bradford and knowledgeable. It was a great experience in every way. The showroom was neat and clean and well organized. Gene Bradford More
I have owned numerous new and used Toyotas over the years, but none of them came from your dealership. They all came from nearby Toyota dealers. Previously, I never found anyone there who was willing t years, but none of them came from your dealership. They all came from nearby Toyota dealers. Previously, I never found anyone there who was willing to make me a reasonable offer or appeared to care whether they sold me a car or not! With this purchase, I felt like Kent and Joe were interested in doing all they could to see that I became more than a service customer with the dealership. It's nice to be able to purchase at home for a change. More