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Flow Toyota of Statesville
Statesville, NC
864 Reviews
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864 Reviews of Flow Toyota of Statesville
March 28, 2025
BEWARE! !!!! We bought a 2023 Toyota Sienna from them in November. First of all they delivered us the wrong van so all the original paperwork we signed was fo !!!! We bought a 2023 Toyota Sienna from them in November. First of all they delivered us the wrong van so all the original paperwork we signed was for a different vehicle. This was not discovered until weeks later. They REFUSED to send us Tags although that was promised to be delivered to us within 30 days. I'm sure this is a Huge cover up to hide the mess up. We called so many times and we're assured they would find out what's going on and call us right back which never happened. I would expect this from some small town side of the road used car dealership, but never from an actual Toyota Dealership... you would think you could trust them ...lessoned learned. This is still unresolved. Dealing with them after they get your money is an ABSOLUTE NIGHTMARE. Worst customer service ever! More
by ashleysoontobesteele
Employees Worked With
Shaimez Poston
February 10, 2024
They wherereal nice when I purchase a used vehicle or 23% interest and now that my health is bad I tried to refinance it but at 10 years and 151,000 miles no one will. miles . I called flow to talk to a loan interest and now that my health is bad I tried to refinance it but at 10 years and 151,000 miles no one will. miles . I called flow to talk to a loan specialist and the man who answered was rude said just turn it in. I am trying best to keep . I have to go to work. Never recommend them to anyone. And service I had a 3 hour wait for an oil change More
by Budski630
Employees Worked With
Not sure who answered the phone but he was rude
January 02, 2024
Service after the sale the worst experience with any Flow Dealership I have had so far and I have purchased over 15 cars from Flow Motors Dealership I have had so far and I have purchased over 15 cars from Flow Motors More
by bryder6245
Employees Worked With
Todd Harkins, Cordell Hughes
December 04, 2022
I bought a 2022 Tundra the first part of 2022. We started having problems from the very beginning. The truck has been taken in for service three times. There has been three recalls and we continue We started having problems from the very beginning. The truck has been taken in for service three times. There has been three recalls and we continue to have brake issues. Three weeks ago we took it back to the dealership and was told they would help us to find another truck, not a word. We don’t feel safe driving this truck. It has been parked for three months. So given all of this, find a dealership that will work with you to resolve safety issues. More
by Jodessaovercash
Employees Worked With
Services Dept
April 27, 2022
Service advisor very rude on the phone would not recommend service department.Canceled service appointment. Purchased truck new at dealership will not be going back. recommend service department.Canceled service appointment. Purchased truck new at dealership will not be going back. More
by dmtriplett
Employees Worked With
Service advisor did not give name
February 13, 2022
My wife and I traveled about three hours to look at this Jeep. We were met by Ray McCorkle right away. He was very informative, very polite and just an all around great guy! The purchasing process went flaw Jeep. We were met by Ray McCorkle right away. He was very informative, very polite and just an all around great guy! The purchasing process went flawlessly with lots of laughs along the way. Ray is an asset to your company!! Joe Zharan the finance manager was very informative and helpful as well. We will be back. Great job guys More
by meplion
Employees Worked With
Ray McCorkle, Joe Zharan
December 27, 2021
This is the first car that i have bought from Flow Toyota. My salesperson was Jerry Lambert. He's a very nice professional man. He answered any questions i had and brought the car to me at work that i Toyota. My salesperson was Jerry Lambert. He's a very nice professional man. He answered any questions i had and brought the car to me at work that i wanted to test drive. This was a very good experience. Thank you Jerry, from Chuck Duncan More
by ronald.duncan
Employees Worked With
Jerry Lambert
November 06, 2021
Caleb Cockerham was the first associate to greet me outside. Helped me get into 2020 Toyota Camry TRD. Great service. Nice staff. Filled went over all options. Will recommend to anyone. outside. Helped me get into 2020 Toyota Camry TRD. Great service. Nice staff. Filled went over all options. Will recommend to anyone. More
by Ryan Lee
Employees Worked With
Caleb Cockerham
October 09, 2021
Thank you all for helping me get my 2019 WRX. Great customer service, will definitely be doing more business with them in the future. I recommend anyone to go here. customer service, will definitely be doing more business with them in the future. I recommend anyone to go here. More
by Andrew19wrx
Employees Worked With
Nick , Jerry Lambert, Zachary Dobbins
