Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Flow Subaru of Charlottesville
Charlottesville, VA
1,829 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,829 reviews
August 20, 2021
Somehow, Umansky Subarucan do an oil change on my 2016 Outback for about 25-30% less than the Valley dealerships. Makes it worth my while to cross Afton Mountain. Kudos to the shuttle service - really h Outback for about 25-30% less than the Valley dealerships. Makes it worth my while to cross Afton Mountain. Kudos to the shuttle service - really helped me out. Was able to use a "wild card" coupon to save an additional $10. More
by JWSCHNAKE
Verified CustomerEmployees Worked With
Chase Koehler
August 19, 2021
Excellent service! Umansky staff is always incredibly helpful. They provided me with a loaner car very quickly when I needed one, and they were able to identify and fix a troubling issue with my Crosstre helpful. They provided me with a loaner car very quickly when I needed one, and they were able to identify and fix a troubling issue with my Crosstrek. More
by e97beneke
Employees Worked With
Gail Wyatt
August 19, 2021
Service appointment check in on time and service took longer than I was told. The free car wash was a nice touch. Interestingly, a coupon for free service came in the mail AFTER my service appointment. longer than I was told. The free car wash was a nice touch. Interestingly, a coupon for free service came in the mail AFTER my service appointment. More
by pebrown0
Employees Worked With
Darcey Serio
August 19, 2021
Great scheduled service and completed on time. Service Manager, Darcey Serio, is a Subaru service expert who made a diagnosis from an explanation of my Subaru’s symptoms as a common problem and confirm th Manager, Darcey Serio, is a Subaru service expert who made a diagnosis from an explanation of my Subaru’s symptoms as a common problem and confirm that the repair would be covered under my extended Subaru Warranty. More
by JFEMMEL01
Employees Worked With
Darcey Serio
August 19, 2021
Appointment was on time, fast service, my car was ready when I need it and good recommendations for next service. I like this dealer friendship. when I need it and good recommendations for next service. I like this dealer friendship. More
by zamorali
Employees Worked With
Gail Wyatt, Josh Kegley
August 18, 2021
Gail was excellent in setting up maintenance visit and answered all my questions well. Have bought two Subarus from this dealership and love both cars. answered all my questions well. Have bought two Subarus from this dealership and love both cars. More
by TMD5M
Employees Worked With
Gail Wyatt
August 18, 2021
Kevin Chisholm was extremely helpful. It was so refreshing to have a salesperson who was not pushy. He was easy to work with and very friendly. refreshing to have a salesperson who was not pushy. He was easy to work with and very friendly. More
by Wendy
Employees Worked With
Kendrick Hawkins, Kevin Chisholm
August 17, 2021
Was provided a loaner for the fact that repair was going to be delayed since a replacement piece was defective. They worked with us to provide us with a plan that worked for us. to be delayed since a replacement piece was defective. They worked with us to provide us with a plan that worked for us. More
by GYFANG
Employees Worked With
Josue Bonilla
