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Flow Subaru of Charlottesville
Charlottesville, VA
1,828 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,828 reviews
September 01, 2021
Excellent customer service and a huge shout out to Darcey Serio! A great experience all around. I will definitely use them for my future service needs. Serio! A great experience all around. I will definitely use them for my future service needs. More
by DLWMARION
Verified CustomerEmployees Worked With
Darcey Serio
September 01, 2021
Darcy ,Gail and Chase was so helpful and very pleasant to be around. Workmanship was awesome. And now I’m driving around safer than before. be around. Workmanship was awesome. And now I’m driving around safer than before. More
by banditmc
Employees Worked With
Darcey Serio, Gail Wyatt, Chase Koehler
August 31, 2021
Cville location was Great and quick service for my recall. I will be returning to this location for all future repairs and service needs. Thanks. recall. I will be returning to this location for all future repairs and service needs. Thanks. More
by JNH9SD
Employees Worked With
Gail Wyatt
August 31, 2021
I had a great experience at Umansky Subaru if Charlottesville. The costumer service was on point, I will definitely go back for my next service needs. Charlottesville. The costumer service was on point, I will definitely go back for my next service needs. More
by MC
Employees Worked With
Josue Bonilla
August 31, 2021
Always a good experience. A particular shout out to Darcey Serio - always stellar customer service. Service techs are awesome. Stanley, my shuttle driver is beyond awesome. It's always a joy to ride wi Darcey Serio - always stellar customer service. Service techs are awesome. Stanley, my shuttle driver is beyond awesome. It's always a joy to ride with him. More
by TOGALLOP
Employees Worked With
Darcey Serio
August 31, 2021
As always, my service experience went very well! The staff are attentive, friendly and helpful, and I appreciate that so much! Thank you Umansky Subaru! staff are attentive, friendly and helpful, and I appreciate that so much! Thank you Umansky Subaru! More
by JUDIEGUY
Employees Worked With
Gail Wyatt
August 30, 2021
Service was great! Service center was communicative and helpful, and willing to be flexible with pick-up as needed. Will definitely be back, thanks so much! helpful, and willing to be flexible with pick-up as needed. Will definitely be back, thanks so much! More
by DUNN.PONY
Employees Worked With
Josue Bonilla
August 30, 2021
Very slow service, common parts not available for 3-4 days, overpricing ($20 for a 50-cent bolt!), too much up-selling — I’m in the market for a new SUV (Outback, CR-V, or RAV4), but not shopping at Uman days, overpricing ($20 for a 50-cent bolt!), too much up-selling — I’m in the market for a new SUV (Outback, CR-V, or RAV4), but not shopping at Umansky! More
by Customer
Employees Worked With
Gail Wyatt
August 27, 2021
Service was finished in good time, Gayle was friendly and helpful, Cliff was courteous and right on time for drop off and pickup. Service technicians caught a couple things that needed attending to, for whic helpful, Cliff was courteous and right on time for drop off and pickup. Service technicians caught a couple things that needed attending to, for which I am appreciative. Good experience all around. More
by LOIS.MCKIM
Employees Worked With
Cliff, shuttle driver 5 stars, Gail Wyatt
