
Flow Subaru of Charlottesville
Charlottesville, VA
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Quincey and the financial agent I worked with were great 10/10. The only thing that was negative for me was overhearing a sarcastic remark made about my cash down payment being "big money" made by another f 10/10. The only thing that was negative for me was overhearing a sarcastic remark made about my cash down payment being "big money" made by another financial agent. Unfortunately, this probably will be what I remember from my over all experience. Though I like my new car I felt a bit disrespected More
everyone was friendly, and helpful, Patrick listened to what I wanted and made sure I was happy with my selection even in the 95° weather what I wanted and made sure I was happy with my selection even in the 95° weather More
I appreciated the quick service and the fact that they let me take two different cars home for a test drive. Josh was super helpful and kind. let me take two different cars home for a test drive. Josh was super helpful and kind. More
I feel very confident when I bring my car in for service. The staff is always knowledgeable and friendly and get me in and out in a timely manner which is very appreciated. The staff is always knowledgeable and friendly and get me in and out in a timely manner which is very appreciated. More
The Service Department is willing to work with the customer to solve problems. But, Lordy, they're expensive. The markup for parts is quite dramatic. customer to solve problems. But, Lordy, they're expensive. The markup for parts is quite dramatic. More
Well-organized, good communication both in advance and during the appointment. Pleasant, helpful staff. A small, but well designed space for people to work while they wait. during the appointment. Pleasant, helpful staff. A small, but well designed space for people to work while they wait. More
Chase Koehler was informative and efficient in advising about maintenance needs, recommending appropriate service, and scheduling my maintenance visit. Battery replacement, a recall replacement of the cata about maintenance needs, recommending appropriate service, and scheduling my maintenance visit. Battery replacement, a recall replacement of the catalytic converter, and annual inspection were performed on time and with attention to detail. More
Always kind, always receptive of my concerns, it’s a joy to be part of this family. We are moving cross country and only pray I find the same good people at our new Subaru dealer! to be part of this family. We are moving cross country and only pray I find the same good people at our new Subaru dealer! More
Everyone at Umansky was wonderful when I purchased my 2018 Outback! They were friendly, professional, and kind. They worked hard to get me the best financing. Great experience! 2018 Outback! They were friendly, professional, and kind. They worked hard to get me the best financing. Great experience! More
Chase was very helpful and knowledgeable. Kelly was also very helpful when I called to make an appointment. I am a new customer since I just moved to the area from out of stare. very helpful when I called to make an appointment. I am a new customer since I just moved to the area from out of stare. More