Back

Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,828 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

Directions

By Type

Showing 1,828 reviews

September 08, 2021

Quincey and the financial agent I worked with were great 10/10. The only thing that was negative for me was overhearing a sarcastic remark made about my cash down payment being "big money" made by another f More

by JAS2T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincey Davis
Sep 13, 2021 -

Flow Subaru of Charlottesville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

September 06, 2021

everyone was friendly, and helpful, Patrick listened to what I wanted and made sure I was happy with my selection even in the 95° weather More

by jazzariasona333
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Patrick Gehman, Josh Calaway
Sep 08, 2021 -

Flow Subaru of Charlottesville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. Thank you, and have a fantastic day!

September 04, 2021

I appreciated the quick service and the fact that they let me take two different cars home for a test drive. Josh was super helpful and kind. More

by sueperdue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Josh Musselman
Sep 07, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

September 03, 2021

I feel very confident when I bring my car in for service. The staff is always knowledgeable and friendly and get me in and out in a timely manner which is very appreciated. More

by COUDERAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt, Chase Koehler
Sep 04, 2021 -

Flow Subaru of Charlottesville responded

Hi Couderay, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 03, 2021

The Service Department is willing to work with the customer to solve problems. But, Lordy, they're expensive. The markup for parts is quite dramatic. More

by DNEASTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Sep 04, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

September 03, 2021

Well-organized, good communication both in advance and during the appointment. Pleasant, helpful staff. A small, but well designed space for people to work while they wait. More

by wwmercer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Sep 04, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 03, 2021

Chase Koehler was informative and efficient in advising about maintenance needs, recommending appropriate service, and scheduling my maintenance visit. Battery replacement, a recall replacement of the cata More

by richardmarks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Chase Koehler
Sep 04, 2021 -

Flow Subaru of Charlottesville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

September 01, 2021

Always kind, always receptive of my concerns, it’s a joy to be part of this family. We are moving cross country and only pray I find the same good people at our new Subaru dealer! More

by arnold.marcia3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gentleman from California this saturday, Tom Zito, David Harner, Josue Bonilla, Chase Koehler
Sep 02, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 01, 2021

Everyone at Umansky was wonderful when I purchased my 2018 Outback! They were friendly, professional, and kind. They worked hard to get me the best financing. Great experience! More

by RACHEL51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Nick Pearce
Sep 04, 2021 -

Flow Subaru of Charlottesville responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2021

Chase was very helpful and knowledgeable. Kelly was also very helpful when I called to make an appointment. I am a new customer since I just moved to the area from out of stare. More

by LPFULFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Sep 04, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chase here at Umansky Subaru of Charlottesville! If you have any further questions, please give us a call. We're always happy to help! Take care!

...
91
...