Flow Subaru of Charlottesville

Pleasent reception and service quickly preformed. Fortunately, the weather was nice and I could wait outside Fortunately, the weather was nice and I could wait outside More

Great service amidst the major renovation adjustments. Juan was a great communicator and the office staff were efficient and friendly. Juan was a great communicator and the office staff were efficient and friendly. More

They listened to my concerns and gave and showed me afew cars but gave me the one in my budget. The sales team was very nice and kind . I got the vehicle I wanted in my price range and drove away happy. I cars but gave me the one in my budget. The sales team was very nice and kind . I got the vehicle I wanted in my price range and drove away happy. I will return to Umansky again . Thank you so much. More

I was at the service center from 10 am until 3 pm. The service did not take all that time. Maybe there were not enough mechanics available to get the scheduled work done for everyone in a timely manne The service did not take all that time. Maybe there were not enough mechanics available to get the scheduled work done for everyone in a timely manner--I don't know. If there are not enough mechanics available, then the appointments should be scheduled further apart. All I know is that I am not happy with waiting all day to get two hours-worth of service done. I kept my appointment with Umansky, and I hope in the future they will keep theirs with me. More

Rick McCormack was very helpful. We ordered and made a deposit on our car in May, explaining that we would be away for the summer and would like to pick up the car in September. Ri We ordered and made a deposit on our car in May, explaining that we would be away for the summer and would like to pick up the car in September. Rick called us with updates during the summer. The car was ready for us when we returned and Rick thoroughly explained the digital operating system of the car. Early in the process we met with Kendrick Hawkins when Rick was unavailable and, he too, was very helpful. We came away very pleased with the process. The Umansky people were great. More

I was forewarned that my wait time could be about an hour or so as the computers were giving staff grief (my word). Darcey and a number of others in the temporary Service office were gracious and helpful - or so as the computers were giving staff grief (my word). Darcey and a number of others in the temporary Service office were gracious and helpful - even the fellow that helped me see where I needed to turn and park my car - I missed the temporary parking area entrance entirely as I thought it was part of the fenced off area. My wait time was slightly longer than anticipated, and the credit card functionality was also impacted. Things worked out fine and I was out in about an hour and a half. More

Auto in for recall. I received a loaner. Great experience. Very Good communication with Chris. I received a loaner. Great experience. Very Good communication with Chris. More

I appreciate the staff, Juan, clearly explaining work done and anticipated work on my car. done and anticipated work on my car. More

James Warner did an excellent job of processing the transaction for the purchase of my new car transaction for the purchase of my new car More

I have had a good service experience Chris at Umanskey Subaru in Charlottesville. The issue was Subaru corporate. My have a severe problem with the repairs not being finished including changing what had Subaru in Charlottesville. The issue was Subaru corporate. My have a severe problem with the repairs not being finished including changing what had to be done with the fuel hose and that way and costing twice as much. More