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Flow Subaru of Charlottesville

Charlottesville, VA

4.6
1,823 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,823 reviews

October 04, 2022

Auto in for recall. I received a loaner. Great experience. Very Good communication with Chris. More

by LKM380
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Oct 08, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

October 02, 2022

I appreciate the staff, Juan, clearly explaining work done and anticipated work on my car. More

by paalax@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Juan Lopez
Oct 06, 2022 -

Flow Subaru of Charlottesville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. We hope you continue to choose us for all your automotive needs! Take care!

October 02, 2022

James Warner did an excellent job of processing the transaction for the purchase of my new car More

by CMUNIGLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Patrick Gehman
Oct 06, 2022 -

Flow Subaru of Charlottesville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. We hope you continue to choose us for all your automotive needs! Take care!

October 02, 2022

I have had a good service experience Chris at Umanskey Subaru in Charlottesville. The issue was Subaru corporate. My have a severe problem with the repairs not being finished including changing what had More

by craigthornberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Oct 06, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please contact our Manager at (901) 312-6191 so that we mhttps://www.dealerrater.com/dp/28421/reviews/10024114#ay ensure your experiences with our dealership are more pleasant moving forward.

Oct 06, 2022 -

craigthornberry responded

I change the evaluation as it wasn't Chris's problem he did great, and I look forward to working with him and Darcy and all the team.

October 01, 2022

I had a great experience with this dealership and Mr. Lopez. I would recommend to a friend. More

by annabellehartch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Oct 06, 2022 -

Flow Subaru of Charlottesville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. We hope you continue to choose us for all your automotive needs! Take care!

October 01, 2022

Thank you for finally fixing my Ascent. Service team was very professional , courteous and knowledgeable. More

by henryv426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Oct 06, 2022 -

Flow Subaru of Charlottesville responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 01, 2022

Friendly service with competent staff who keep you informed along the way. I will return. More

by DONNAFLEET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Oct 06, 2022 -

Flow Subaru of Charlottesville responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 30, 2022

Efficient and pleasant to deal with. Keep you informed. Comfortable waiting experience with snacks and beverages. More

by EEF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Juan Lopez
Oct 03, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

September 30, 2022

This group of sales, manager and financing team made this one of the easiest and best trade in, buying new car experience my husband and I have ever had! More

by carbguard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Patrick Gehman
Oct 03, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 29, 2022

The best car buying experience I've had. No hard sales tactics or pushy people. Everyone was friendly, helpful, efficient, and respectful. We could not have asked for a better rep then Rick, More

by simone.cote
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito, Rick McCormack
Oct 03, 2022 -

Flow Subaru of Charlottesville responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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