Flow Subaru of Charlottesville

Too long for standard service. An hour and half for the oil change when I had an appointment. The trailers need to have markings, service and sales ect. they all look a like. An hour and half for the oil change when I had an appointment. The trailers need to have markings, service and sales ect. they all look a like. More

As always, super prompt and super professional. The whole team is simply the best. I want our car to last forever and believe we are in great hands with Umansky Subaru of Charlottesville. The whole team is simply the best. I want our car to last forever and believe we are in great hands with Umansky Subaru of Charlottesville. More

Always pleasant people at Umansky service and they got my car finished in record time!! car finished in record time!! More

They were able to tell me it was just a rock between my brake pads and rotters and there was no charge. They also updated my radio and I have not been able to get my apple car play to work since. brake pads and rotters and there was no charge. They also updated my radio and I have not been able to get my apple car play to work since. More

Pleasent reception and service quickly preformed. Fortunately, the weather was nice and I could wait outside Fortunately, the weather was nice and I could wait outside More

Great service amidst the major renovation adjustments. Juan was a great communicator and the office staff were efficient and friendly. Juan was a great communicator and the office staff were efficient and friendly. More

They listened to my concerns and gave and showed me afew cars but gave me the one in my budget. The sales team was very nice and kind . I got the vehicle I wanted in my price range and drove away happy. I cars but gave me the one in my budget. The sales team was very nice and kind . I got the vehicle I wanted in my price range and drove away happy. I will return to Umansky again . Thank you so much. More

I was at the service center from 10 am until 3 pm. The service did not take all that time. Maybe there were not enough mechanics available to get the scheduled work done for everyone in a timely manne The service did not take all that time. Maybe there were not enough mechanics available to get the scheduled work done for everyone in a timely manner--I don't know. If there are not enough mechanics available, then the appointments should be scheduled further apart. All I know is that I am not happy with waiting all day to get two hours-worth of service done. I kept my appointment with Umansky, and I hope in the future they will keep theirs with me. More

Rick McCormack was very helpful. We ordered and made a deposit on our car in May, explaining that we would be away for the summer and would like to pick up the car in September. Ri We ordered and made a deposit on our car in May, explaining that we would be away for the summer and would like to pick up the car in September. Rick called us with updates during the summer. The car was ready for us when we returned and Rick thoroughly explained the digital operating system of the car. Early in the process we met with Kendrick Hawkins when Rick was unavailable and, he too, was very helpful. We came away very pleased with the process. The Umansky people were great. More

I was forewarned that my wait time could be about an hour or so as the computers were giving staff grief (my word). Darcey and a number of others in the temporary Service office were gracious and helpful - or so as the computers were giving staff grief (my word). Darcey and a number of others in the temporary Service office were gracious and helpful - even the fellow that helped me see where I needed to turn and park my car - I missed the temporary parking area entrance entirely as I thought it was part of the fenced off area. My wait time was slightly longer than anticipated, and the credit card functionality was also impacted. Things worked out fine and I was out in about an hour and a half. More