Flow Subaru of Charlottesville
Charlottesville, VA
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Facility is under complete renovation Not an easy place to use in the meantime Planning was clearly last minute planning with little to no signs the day I was there which was the first day of the trailer to use in the meantime Planning was clearly last minute planning with little to no signs the day I was there which was the first day of the trailers More
I have been using this dealer for 16 years and am very happy with them. The service department is terrific. I have bought two cars and have been mostly happy with sales. But, both times there was a pro happy with them. The service department is terrific. I have bought two cars and have been mostly happy with sales. But, both times there was a problem with their interaction with DMV as they dropped the ball both times and, although, eventually resolved, it did cost me some angst and a little money. More
Rick McCormack was the most professional salesperson I have dealt with in many years. Follow up during the delivery process was consistent and reliable. It was a pleasure to know that he had my best inter have dealt with in many years. Follow up during the delivery process was consistent and reliable. It was a pleasure to know that he had my best interest in mind. Great to deal with unquestioned integrity and honesty. More
Friendly and knowledgeable staff. Got me set up for a series of services. Even saved me some money when discovered that a particular service was not required. Only thing I’d suggest i Got me set up for a series of services. Even saved me some money when discovered that a particular service was not required. Only thing I’d suggest is perhaps a courtesy wash and vacuum when you have to leave the car all day or overnight. More
Juan was extremely helpful in getting my tire issue resolved. Only suggestion would be to have let me know about the extensive renovations being done at the dealership resolved. Only suggestion would be to have let me know about the extensive renovations being done at the dealership More
Our overall experience purchasing a new car for our daughter was positive and went smoothly. The salesman was knowledgeable, friendly, and responsive. The financial associate made that part of the proc daughter was positive and went smoothly. The salesman was knowledgeable, friendly, and responsive. The financial associate made that part of the process stress-free and relatively painless. The only downside was that the actually physical location of the dealership felt like a war zone due to construction. More