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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,829 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,829 reviews

November 04, 2022

Great they were very nice and helpful and they took my car and got it serviced and texted me while I was waiting More

by adventurehg65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Nov 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

November 03, 2022

The service was good but the issue with the shuttle was a problem. I was assured when I made the appointment, then again the day before when I called to confirm that a shuttle would be available. When I arri More

by BEABRITTAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Nov 08, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

November 03, 2022

The staff were all very friendly and easy to work with. I am replacing my Impreza after 14 years and I have never had a significant problem with it except for routine wear and tear. so am delighted to st More

by jas5h
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Harner
Nov 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 03, 2022

Great job by the service team! They got our Crosstrek in an performed the scheduled service quickly and I was on my way in no time. More

by Brandon Westrup
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Juan Lopez, Zach Flick
Nov 09, 2022 -

Flow Subaru of Charlottesville responded

Hi Brandon, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 03, 2022

Staff was friendly, informative and responsive. I had two cars to get inspected and repaired and it went relatively smoothly. More

by pjanoch59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Chris Stonecipher, Zach Flick
Nov 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 03, 2022

Even with the chaos you are experiencing, the work was done well and quickly. Very easy visit. More

by PJOHNSON19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Luke New
Nov 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 03, 2022

Diagnosed and rectified my cars issue quickly and efficiently, and got me back on the road. More

by ANDREWGCHEETHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher, Luke New
Nov 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 02, 2022

Rick was quick to return my phone calls and emails. He made the buying process easy and hassle free. More

by lynchcalebr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Rick McCormack, Josh Musselman
Nov 08, 2022 -

Flow Subaru of Charlottesville responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

October 30, 2022

Brand new showroom and service center underway! Looking forward to the improvements. Already very friendly staff and a great experience. More

by ki4evh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Nov 04, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! Our team is available should you require any extra help.

October 29, 2022

People are very professional the place very friendly and cleaning the work is completed in the time they said More

by jsacks1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Nov 03, 2022 -

Flow Subaru of Charlottesville responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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