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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,829 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,829 reviews

November 28, 2023

Very accommodating for my battery purchase in a timely manner. Clean facility in the process of remodeling. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Gillespie, Dylan Fox, Wesley Harvel
November 22, 2023

I was thrilled with my entire experience in purchasing a Subaru Forester. Great folks and I would recommend them to anyone. I chose them due to second hand information that they provided a fantastic experie More

by spindly.bowlful0u
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Chisholm, Patrick Gehman
November 01, 2023

The dealership itself was a very nice facility. It was very clean, well kept and organized. The overalll car buying experience was rather stressful. I called and started the process first thing in More

by caitiblaski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Kevin Chisholm, Patrick Gehman
September 20, 2023

I did not have an appointment and yet I was quickly served. Everyone was very friendly and efficient. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Lopez, Tyler Walls
June 28, 2023

I have tried several times to contact FLOW Subaru to see if my policies are still in effect with them. I paid over $1,000.00 for a service policy and also a maintenance Policy in January 2023. I HAVE NEVER More

by lanahankinson
Recommend Dealer
No
Employees Worked With
Josh 434-327-1102 ????, Gail Wyatt
May 25, 2023

My review is for the fabulous service I have received from Casey Weaver. She has come to my rescue when my wheels locked and has been there for every questions with an answer! I can only sing her prais More

by SHDIXON
Recommend Dealer
Yes
Employees Worked With
Casey Weaver
March 14, 2023

Happily surprised I could get alignment so quickly. Construction seems to be moving slowly . Thanks More

by Richardhhe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicky Martin
Mar 17, 2023 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

December 12, 2022

It was a slight mess with construction. No impact of Umansky employees. Thanks for a great vehicle. More

by kincaid.rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Rick McCormack, Josh Calaway
Dec 13, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 05, 2022

Very professional. The new car was in excellent condition as I received it. Finance department was very efficient. More

by tomfunari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Calaway
Dec 06, 2022 -

Flow Subaru of Charlottesville responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 05, 2022

Got a second opinion that I didn't not need that repair. I felt like I was lied to so they could make money. More

by SJRYAN2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gail Wyatt
Dec 06, 2022 -

Flow Subaru of Charlottesville responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (434) 327-1141 so we can work towards a resolution. We look forward to hearing from you. Take care!