
Flow Subaru of Charlottesville
Charlottesville, VA
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I was thrilled with my entire experience in purchasing a Subaru Forester. Great folks and I would recommend them to anyone. I chose them due to second hand information that they provided a fantastic experie Subaru Forester. Great folks and I would recommend them to anyone. I chose them due to second hand information that they provided a fantastic experience for the buyer. More
The dealership itself was a very nice facility. It was very clean, well kept and organized. The overalll car buying experience was rather stressful. I called and started the process first thing in It was very clean, well kept and organized. The overalll car buying experience was rather stressful. I called and started the process first thing in the morning before going to the dealer. I was passed to several different people throughout the process. It was quite the stressful time. By the time paperwork was all done and they were ready to show me all the features of the car I was tired and ready to go home. Everyone was polite throughout the day it just seemed unorganized when it came to completing the paperwork. More
I have tried several times to contact FLOW Subaru to see if my policies are still in effect with them. I paid over $1,000.00 for a service policy and also a maintenance Policy in January 2023. I HAVE NEVER if my policies are still in effect with them. I paid over $1,000.00 for a service policy and also a maintenance Policy in January 2023. I HAVE NEVER HEARD A WORK BACK FROM ANYONE.! Took my car to Brown Subaru in Manassas, VA. for oil change/state inspection. They did the work and told me they were working on finding my policies as they could not find them for the payment.???? I HAVE YET TO RECEIVE ANY WORD FROM UMANSKY/FLOW AUTOMATIVE AS OF JUNE 28, 2023. WISH SOMEONE WOULD CALL OR EMAIL. LEFT MY NAME AND PHONE NUMBER ALSO. ALL I GOT WAS CHANGE OF PHONE NUMBER TO CONTACT AND SEE WHAT HAPPEN. More
My review is for the fabulous service I have received from Casey Weaver. She has come to my rescue when my wheels locked and has been there for every questions with an answer! I can only sing her prais from Casey Weaver. She has come to my rescue when my wheels locked and has been there for every questions with an answer! I can only sing her praises. Thank you for having her on yur staff> Susan Dixon More