Flow Subaru of Charlottesville

It's clear Umanski is trying hard to knock it out of the park on customer experience, and I'd say they are succeeding! park on customer experience, and I'd say they are succeeding! More

I'm very happy with Umansky Subaru's service department. Bringing my car in for service was never so easy and convenient anywhere else. Bringing my car in for service was never so easy and convenient anywhere else. More

Chris was excellent. However, I routinely have issues with the free shuttle taking ages. I waited for 40 minutes this time to get a ride. I do think my complaints were he However, I routinely have issues with the free shuttle taking ages. I waited for 40 minutes this time to get a ride. I do think my complaints were heard, but unless I have a likely warranty issue I won’t return or recommend. More

They demonstrate in numerous ways their investment in client satisfaction, coupled with thoughtful amenities! I’ll continue my servicing with them as long as they continue to deliver. client satisfaction, coupled with thoughtful amenities! I’ll continue my servicing with them as long as they continue to deliver. More

Everyone is always so nice and helpful! They always get all their services done in a timely manner They always get all their services done in a timely manner More

Excellent customer service! I've been very happy with the customer care at Umansky for the past few years. I've been very happy with the customer care at Umansky for the past few years. More

Fantastic service! Everyone I spoke to was very kind and helpful. They even put my new Virginia license plates on my car for me. Would absolutely recommend! Everyone I spoke to was very kind and helpful. They even put my new Virginia license plates on my car for me. Would absolutely recommend! More

My service advisor was wonderful as usual and the job was completed by the time promised. The only thing I would suggest for Umansky is that if you are going to offer/advertise shuttle service, you might w completed by the time promised. The only thing I would suggest for Umansky is that if you are going to offer/advertise shuttle service, you might want to take a look at that. The shuttle driver I had was extremely nice and courteous, but people were left in the waiting room simply because there was not enough room in the van to accommodate the number of people needing this service. More

The Service department was very friendly, helpful, and informative. They updated me throughout the maintenance process about good and not-so-good findings, which was very appreciated. I am looking forward informative. They updated me throughout the maintenance process about good and not-so-good findings, which was very appreciated. I am looking forward to being a regular customer here and recommend them highly! More

Very communicative, and always completed the work on time. I have enjoyed every service visit. time. I have enjoyed every service visit. More