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Flow Subaru of Charlottesville

Charlottesville, VA

4.6
1,823 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,823 reviews

June 15, 2022

They resolved a difficult problem in a timely fashion. They also kept me informed and took a picture of the issue. More

by LEWBRAGGPEPPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Jun 17, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 14, 2022

Even though they were unable to find the problem immediately they kept searching until they discovered why my air conditioning was not working properly. Thank you for your help! More

by abacik79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Jun 15, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope to be of service to you again! Take care!

June 14, 2022

Darin, the salesman was very professional, responsive and moved the process through very fluidly. The business end was also quick and fluid. I asked more than once to see more info about financing but never More

by hugh.d.scott.iii
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin
Jun 15, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 14, 2022

First time visit. Provided service I requested. Knowledgable service manager, Darcey Serio. Explained issues for further consideration. More

by dennisbaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jun 15, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for sharing your positive experience! Safe travels!

June 13, 2022

Everyone on the phone and in the shop were professional and every helpful. My service was done on time. More

by DRIDDICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Jun 15, 2022 -

Flow Subaru of Charlottesville responded

Hi Driddick, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 13, 2022

Quality service and delivered in the time period promised as always, and they treat me like a family member! More

by OTDDRBOB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Jun 15, 2022 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

June 12, 2022

Appointment was set right away. Alway great service from Brandi and Tim their the best. Kept me informed. Got general service oil change ,inspection and took care of a recall. Would More

by MULL3757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim,Brandi
Jun 13, 2022 -

Flow Subaru of Charlottesville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. We hope you continue to choose us for all your automotive needs! Take care!

June 12, 2022

Wait time longer than expected. Fluids not topped up. I questioned the coolant level that was left at midpoint between low and high. When I checked myself on a cold engine, I couldn More

by cmwhite1913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James "Cody" Marrs
Jun 13, 2022 -

Flow Subaru of Charlottesville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

June 12, 2022

David Harner is awesome to work with! He was the salesperson for my wife’s Subaru and is THE reason I went there for a new OBW! I love this car! David is easy to work with, not pushy an More

by dragonman269
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, David Harner, Patrick Gehman
Jun 13, 2022 -

Flow Subaru of Charlottesville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. We hope you continue to choose us for all your automotive needs! Take care!

June 10, 2022

I needed to get my car inspected. I was able to get an appointment right away. I waited for my car. They did the job quickly and they sent me on my way. The service agent pointed out More

by PEKICH2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Jun 11, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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