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Flow Subaru of Charlottesville

Charlottesville, VA

4.6
1,823 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,823 reviews

June 22, 2022

This crew is awesome. Not only are they professional, but very personable. I had a great experience purchasing a new OBW and couldn't be happier with it. More

by JOSHUAJHAYES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito, Kendrick Hawkins, David Harner, Patrick Gehman
Jun 24, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 22, 2022

I had an issue with my transmission. Dorcey took care of the issue very professionally and I was a satisfied customer. Thank you More

by MRFITNESS65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jun 24, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 21, 2022

I took my 2015 Subaru Crosstrek in for a rear brake pads and rotor resurface and ac repair. So far so good. I was able to use a coupon that was mailed to me and I received $75 off. More

by MDAGNESE66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Jun 23, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

June 21, 2022

Excellent service at the dealership. Werner was very professional and thorough. Finance team explained extended warranty very well. More

by annmparks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Werner Wyss, Kendrick Hawkins, Patrick Gehman
Jun 23, 2022 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

June 21, 2022

The folks that sold me my 2018 were absolutely amazing and nothing but professional and made car buying a fun experience. More

by therecouldbe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito, Patrick Gehman, Josh Calaway, Josh Musselman
Jun 23, 2022 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

June 20, 2022

As usual, the work was completed quickly and completely. Gail does a great job communicating the status of the work progress! More

by JSHAEFFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Jun 22, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

June 20, 2022

We had a great experience buying our car at Umansky Subaru of Charlottesville. David Harner was a great salesperson-- he was a great communicator and kept us up to date every step of the way. It was a More

by tmc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, David Harner, Patrick Gehman
Jun 22, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received.

June 20, 2022

Very fast, efficient and friendly service! I was in and out of the dealership in about 40 minutes for my oil change and tire rotation. More

by PAMELAGROSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Jun 22, 2022 -

Flow Subaru of Charlottesville responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 20, 2022

Excellent quality of service, great communication. Shuttle service is wonderful -- Stanley is a gem. He needs a new van, though!! More

by SHERRYKRAFT
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Jun 22, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received.

June 18, 2022

Darcy is the best. She kept me informed throughout the process. Be nice when the new quiet waiting room is finished. More

by TWENDEL16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jun 20, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

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