Flow Subaru of Charlottesville
Charlottesville, VA
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Very easy to work with. Up front with the cost. Extremely flexible on the needs of the customer. Great customer service. Up front with the cost. Extremely flexible on the needs of the customer. Great customer service. More
I appreciated that they had a coupon where I would not have to pay for the stated inspection and since my Subaru is a 2003, they were understanding when I said I would take my car to a non dealership mech have to pay for the stated inspection and since my Subaru is a 2003, they were understanding when I said I would take my car to a non dealership mechanic to do the repair because it would be done a lot cheaper. More
A loaner car was not available for me to go to work but was estimated that work on my car should take about an hour. It was done in an hour. was estimated that work on my car should take about an hour. It was done in an hour. More
Great service! Wish it didn't take quite so long to get ordered parts in, but I understand that's not something necessarily under their control. Wish it didn't take quite so long to get ordered parts in, but I understand that's not something necessarily under their control. More
Chris, at the Service department, and his team were super. We took our car in for a state inspection and in the process they discovered a faulty boot in the front suspension that needed repair before super. We took our car in for a state inspection and in the process they discovered a faulty boot in the front suspension that needed repair before the car could pass inspection. Chris contacted the extended warranty company and got the approval for the repair. So glad they were thorough in their inspection ... other places could have missed the faulty part. Thank you all! More
Always like doing business with the Umansky Service Department. Darcey always does a fantastic job keeping me informed about the progress being made and she listens very well to my comments on the thi Department. Darcey always does a fantastic job keeping me informed about the progress being made and she listens very well to my comments on the things I need looked into concerning my Outback. More
The staff at Umansky went above and beyond to help us with our car troubles. Chris in the service department, made sure that we were aware of what was going on every step of the way. Paul and Kendrick in with our car troubles. Chris in the service department, made sure that we were aware of what was going on every step of the way. Paul and Kendrick in the sales department were amazing and extremely helpful in finding us a new car. Wonderful customer service at this dealership. They all deserve a raise. More
They were friendly and happy to explain any questions regarding my repair. They also completed the work on my car on time for me to pick it up and not miss other scheduled appointments. regarding my repair. They also completed the work on my car on time for me to pick it up and not miss other scheduled appointments. More