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Flow Subaru of Charlottesville

Charlottesville, VA

4.6
1,823 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,823 reviews

June 24, 2022

Very easy to work with. Up front with the cost. Extremely flexible on the needs of the customer. Great customer service. More

by joecmarine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Chris Stonecipher
Jun 24, 2022 -

Flow Subaru of Charlottesville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 24, 2022

I appreciated that they had a coupon where I would not have to pay for the stated inspection and since my Subaru is a 2003, they were understanding when I said I would take my car to a non dealership mech More

by JDRAJNIAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Jun 24, 2022 -

Flow Subaru of Charlottesville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 24, 2022

A loaner car was not available for me to go to work but was estimated that work on my car should take about an hour. It was done in an hour. More

by CAROLFAUST47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Chris Stonecipher
Jun 24, 2022 -

Flow Subaru of Charlottesville responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jun 24, 2022 -

CAROLFAUST47 responded

Very good service. Thank you

June 24, 2022

Great service! Wish it didn't take quite so long to get ordered parts in, but I understand that's not something necessarily under their control. More

by LCROSBY
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jun 25, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 24, 2022

Chris, at the Service department, and his team were super. We took our car in for a state inspection and in the process they discovered a faulty boot in the front suspension that needed repair before More

by VARMENGOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Jun 26, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 23, 2022

'Was in for routine service and the work was completed quickly and without complications, as always. More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Jun 24, 2022 -

Flow Subaru of Charlottesville responded

Hello Ken, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

June 23, 2022

Always like doing business with the Umansky Service Department. Darcey always does a fantastic job keeping me informed about the progress being made and she listens very well to my comments on the thi More

by SCUDDOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jun 24, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Umansky Subaru of Charlottesville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 22, 2022

The staff at Umansky went above and beyond to help us with our car troubles. Chris in the service department, made sure that we were aware of what was going on every step of the way. Paul and Kendrick in More

by STREGA19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Panas, Kendrick Hawkins, Patrick Gehman, Chris Stonecipher
Jun 23, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 22, 2022

Did everything well and we’re not as expensive as what many other dealerships charge. More

by MBARNES0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Jun 24, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 22, 2022

They were friendly and happy to explain any questions regarding my repair. They also completed the work on my car on time for me to pick it up and not miss other scheduled appointments. More

by LAURAVIKP5
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Chris Stonecipher
Jun 24, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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