Flow Subaru of Charlottesville

Very efficient service department. They always take me right on time and keep me informed about what is being done while I wait. They always take me right on time and keep me informed about what is being done while I wait. More

I was able to go for my scheduled service. Thank you very much for fast and quality service. Thank you very much for fast and quality service. More

Always prompt and professional. Scheduling online is a breeze. Drop off is always easy. Always ready on time. Scheduling online is a breeze. Drop off is always easy. Always ready on time. More

Pleasant and competent staff are always willing to answer questions or resolve problems at Umansky Subaru. Definitely recommend them. questions or resolve problems at Umansky Subaru. Definitely recommend them. More

Salesman was good, helpful, knowledgeable. Was not pushy and let us make our own decisions. Gave us a fair deal and did not try to add unnecessary add ons. Highly recommend. Was not pushy and let us make our own decisions. Gave us a fair deal and did not try to add unnecessary add ons. Highly recommend. More

Quality of service team was friendly and knowledgeable. I would recommend this dealership for purchasing and service. I would recommend this dealership for purchasing and service. More

Very helpful with my questions for next appointment scheduled maintenance. Good service today! Timely check out! scheduled maintenance. Good service today! Timely check out! More

We had an issue with the key sticking in our ignition and made contact with Subaru of America (SoAm) first. We found that SoAm was aware of the problem and provided an extended warranty specifically for thi made contact with Subaru of America (SoAm) first. We found that SoAm was aware of the problem and provided an extended warranty specifically for this correction. SoAm provided us with a case number and then called the dealer directly to coordinate our repair. All repair work was completed by the dealer at no cost. While that is more a reflection of SoAm, while the car was at the dealer we got the dreaded call of "we recommend this work also be done..." Some I already knew and even had parts for at home, replacing the differential fluid was unexpected but I know I never would have thought of it - ever. We got it done due to their inspection. I believe that service at the dealership costs more than other auto repair shops, and I believe that we probably did overpay for this specific service, it was there so we went with it and saved the hassle of a separate trip elsewhere for this maintenance work. Work that I would have likely never had done if we hadn't taken the vehicle in here. More

Extremely easy to schedule service. Quick inspection with very professional staff with no attempt to add on unnecessary services. Quick inspection with very professional staff with no attempt to add on unnecessary services. More

I like the guy that does intake and tells you the bad news. Don’t know his name. news. Don’t know his name. More