Flow Subaru of Charlottesville

Great service. My car was done on time. I have had no problems with the windshield replacement. My car was done on time. I have had no problems with the windshield replacement. More

Poor follow through from front desk to service shop communication in regards to state inspection being added for service and not being completed. communication in regards to state inspection being added for service and not being completed. More

I purchased a 2022 Outback in January 22 and was told by the salesman that my first oil change and rotation was free. When I took it in for service in July 22 I was told the service was $92.00 and the sales the salesman that my first oil change and rotation was free. When I took it in for service in July 22 I was told the service was $92.00 and the salesman should have sent me a coupon. I never received a coupon so I had to pay for the service. This practice by Umansky is bait and switch. Poor business practice by a car dealership and since I’ve purchased 3 cars from the dealership thus far I’m highly disappointed. More

The ladies who arrived my vehicle at 07:30 in the morning were very polite. I was kept informed with the activity with my car. Definitely will recommend!! were very polite. I was kept informed with the activity with my car. Definitely will recommend!! More

Juan, customer service was so attentive and worked hard to help me solve my problem - and did so! Very pleasant service. to help me solve my problem - and did so! Very pleasant service. More

It was easy to schedule my 60K service online, and it was ready when they said it would be. Everyone was pleasant to work with! ready when they said it would be. Everyone was pleasant to work with! More

David H. helped us at this dealership and he made it such an easy enjoyable process! I told him what I wanted and the first car we looked at I was sold on. Th helped us at this dealership and he made it such an easy enjoyable process! I told him what I wanted and the first car we looked at I was sold on. Thank you David! More

It was difficult to get the necessary paperwork done, I phoned 10 times and sent nine emails before getting the manager to sign the much-corrected quote. I mistakenly wrote David Hamer, when I meant David phoned 10 times and sent nine emails before getting the manager to sign the much-corrected quote. I mistakenly wrote David Hamer, when I meant David Brewer. David Hamer was not involved. More

I was welcomed warmly by Rick and was given the information I needed to make my purchase! information I needed to make my purchase! More

I bought a 2022 Crosstrek. Excellent customer service from my initial phone inquiry to the purchase. I love this car! Excellent customer service from my initial phone inquiry to the purchase. I love this car! More