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Flow Subaru of Charlottesville

Charlottesville, VA

4.6
1,823 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,823 reviews

July 27, 2022

I always find my visits to be helpful. They are very professional and bring any issues to my attention. More

by MRKANNAN
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jul 29, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 27, 2022

I tried you in the past and was unhappy with the service I received. I have been going to Orange for my service. Because my car had to be towed I decided to try you again. I had a great experience this tim More

by SHURL0716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Chris Stonecipher
Jul 29, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

July 24, 2022

Very flexible to work with and glad it all worked out. Rick helped answer all our questions. More

by aa260022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCormack
Jul 26, 2022 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

July 23, 2022

That I keep returning for service must tell you that I am a satisfied customer. My only complaint is that I keep getting asked to fill out these surveys. I'd appreciate it if you'd stop asking me to complete More

by brucegrant
Recommend Dealer
Yes
Employees Worked With
I have completed all I intend to complete.
Jul 25, 2022 -

Flow Subaru of Charlottesville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 23, 2022

The 30 month service was completed within a reasonable time. The person logging in my car gave a price quote which I thought was too far off the completed price. I also thought my 10% off service coupon i More

by Winterberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcy, Chris Stonecipher
Jul 25, 2022 -

Flow Subaru of Charlottesville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 22, 2022

We're very pleased with the consistenly good service and attention to our Outback from the staff at Umansky. More

by orencorp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jul 24, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 22, 2022

Super friendly people, and dog lovers. My little George gets treats. They were able to fix my hatchback real fast. More

by Ksandor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Jul 24, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 22, 2022

There was a mistake about my reservation, but Darcy worked me in and the car was ready promptly, as promised. More

by SPAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jul 24, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 21, 2022

Prompt, polite, professional, my time there went well, waiting area clean and stock with treats. More

by CPALIZZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Jul 22, 2022 -

Flow Subaru of Charlottesville responded

Hello, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

July 21, 2022

Gail always communicates well about the options and makes it easy to get in and out in a timely fashion. More

by karen77merrill
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Juan Lopez
Jul 22, 2022 -

Flow Subaru of Charlottesville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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