Flow Subaru of Charlottesville
Charlottesville, VA
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I tried you in the past and was unhappy with the service I received. I have been going to Orange for my service. Because my car had to be towed I decided to try you again. I had a great experience this tim I received. I have been going to Orange for my service. Because my car had to be towed I decided to try you again. I had a great experience this time. Gail gave me excellent service and when I picked my car up Chris was fabulous, even drove my car around front for me as it was raining really hard. More
That I keep returning for service must tell you that I am a satisfied customer. My only complaint is that I keep getting asked to fill out these surveys. I'd appreciate it if you'd stop asking me to complete a satisfied customer. My only complaint is that I keep getting asked to fill out these surveys. I'd appreciate it if you'd stop asking me to complete them Thank you. More
The 30 month service was completed within a reasonable time. The person logging in my car gave a price quote which I thought was too far off the completed price. I also thought my 10% off service coupon i time. The person logging in my car gave a price quote which I thought was too far off the completed price. I also thought my 10% off service coupon included parts and labor which it did not. I could have used another dealer offer which was 10% off parts and labor had I known. It’s always nice to leave with a clean car, but this time one area under the trunk was not cleaned. It was a very hot day and the site had many customers, so it probably was a time crunch to get a lot done. More