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Flow Subaru of Charlottesville

Charlottesville, VA

4.6
1,823 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,823 reviews

March 02, 2020

STAY AWAY We have been attempting to work with Umansky Subaru Service since we moved to the area back in 2017. Most current issue is that we have taken our car More

by ConsumerDefender
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vicky, Darcy, Glenn Goodrich (Service Manager)
February 17, 2020

Personable and professional Tony worked with me to figure out the best option for me. I went in thinking I wanted a certain vehicle but he listened to my wish list and recommende More

by Celeste
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tony Buck
February 15, 2020

Condition of car after srervice I had a State Inspection,airbag recall, and 4 tire sensors replaced. I paid to replace one senor in 2016, This part has a 10 year life. I was told af More

by WCBR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Front desk
February 11, 2020

Great Experience I went to Umansky not really sure if I was going to make a purchase but knowing I wanted something safe and reliable. I met with Ray first who then h More

by Michelle Kramer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Buck, Ray Powdrell
February 03, 2020

Professional and courteous sales team! Tony and Larry really listened and provided an excellent experience. I will absolutely recommend this dealership to friends and family. Thank you! More

by rchammer10
Recommend Dealer
Yes
Employees Worked With
Tony Buck, Larry Mitchell
January 21, 2020

Airbag Replacement was completely painless I recently purchased an older Subaru and have been working with the parts department to catch up on long deferred maintenance. The parts department i More

by Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
December 28, 2019

Had taken my vehicle in for an airbag recall 2 months ago , they damaged the glove compartment, manager wasn’t available to sort the issue ,probably too busy to call back his customers and fix their problems More

by Jay
Recommend Dealer
No
Employees Worked With
Glenn goodrich
May 02, 2017

Highly recommend Shawn Kennedy I have been looking for a new car since my old 99 Honda accord die on me. I went into Brown Subaru and talked to sales & leasing consultant: Shawn Ken More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Kennedy
February 25, 2016

outstanding assistance from service department I recently received outstanding assistance from the service department and, in particular, April Powell. This is my 2nd Forester so I've known April a More

by Bill
Recommend Dealer
Yes
Employees Worked With
April Powell
February 24, 2016

Many dealings with Browns and great location everytime Anytime, I call April, Tina, Mike, or Mark I always have a great experience. Even though some of my issues have been difficult and frustrating all o More

by Danny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April, Tina, Mike and Mark
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