Flow Subaru of Charlottesville

I had a very pleasant experience in getting my car inspected on July 30. The young man at the service desk (Juan, I think) was very friendly and most efficient. When I came to pick up my car, he had inspected on July 30. The young man at the service desk (Juan, I think) was very friendly and most efficient. When I came to pick up my car, he had the sad task of telling me that I need a very expensive repair (head gasket) and he did it in a very kindly manner and with a lot of information. So I left knowing what I need to do. Now that is good service. More

Good experience as usual. Good service, good work, good feedback. Excellent service advisor. I have been using Umansky/Brown Subaru for over 15 years and plan to keep using Good service, good work, good feedback. Excellent service advisor. I have been using Umansky/Brown Subaru for over 15 years and plan to keep using them. More

I requested that the parts needed for me to pass Inspection be ordered on 7/5 for my 7/21 appt. They were not. I am still waiting for parts and Inspection! Inspection be ordered on 7/5 for my 7/21 appt. They were not. I am still waiting for parts and Inspection! More

They were timely, repaired what they said they would. Called me the next day to make sure everything was fixed. This is my 4th Subaru they are great automobiles! Called me the next day to make sure everything was fixed. This is my 4th Subaru they are great automobiles! More

Gail was really helpful at the front desk. I felt that she understood our problem and worked to get it resolved. Repair was timely and they got us back on the road in time for our planned vaca I felt that she understood our problem and worked to get it resolved. Repair was timely and they got us back on the road in time for our planned vacation More

Efficient and successful appointment, like always. This dealership has continued to treat me very well, thank you! This dealership has continued to treat me very well, thank you! More

No waiting upon arrival, all personnel were friendly and courteous. A Very nice environment in which to wait is provided. All my questions were answered and there were no problems with communications. courteous. A Very nice environment in which to wait is provided. All my questions were answered and there were no problems with communications. Thank you! More

Just the professionalism alone is worth me referring everyone I can to Umansky. It was a great environment and James Warner was extremely helpful through the entire process. I can’t wait to upgrade my h everyone I can to Umansky. It was a great environment and James Warner was extremely helpful through the entire process. I can’t wait to upgrade my husbands car with him. More

Only needed a state inspection. It was quick and thorough, along with the multi point inspection. The staff was friendly and customer oriented. It was quick and thorough, along with the multi point inspection. The staff was friendly and customer oriented. More

The experience was good, vehicle was very nice, kinda wish I would have gotten a few bonus options with it, like Maby several free oil changes, or some money off, since I paided the car off in full. Oth wish I would have gotten a few bonus options with it, like Maby several free oil changes, or some money off, since I paided the car off in full. Other than that. Good experience More