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Flow Subaru of Charlottesville

Charlottesville, VA

4.6
1,823 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,823 reviews

September 18, 2020

Excellent communication, efficient, Darcy was the very very very very very very best service provider so have ever worked with at Subaru or Toyota or Volkswagen.9 More

by MM5WD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
September 18, 2020

Gail was great on the phone and in person, great service all around. I think the price to install the cabin air filter was a bit excessive, i'll look into doing that at home from now on. More

by JFHOLMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
September 18, 2020

Excellent, prompt, considerate service. Thanks, Darcy! Scheduling was easy on line. I arrived early and was taken early. Service was done promptly and professionally. Thanks More

by LEW.LIPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
September 18, 2020

Never have I been there that service hasn't been prompt, friendly, complete, and well-explained. The facility is super clean, and the staff are all well versed in the mechanics of even the newest (and the More

by MEG.KEISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Rick McCormack, Zubin Ratawni, Darcey Serio
September 18, 2020

Everyone was helpful and courteous, the job was completed in a timely fashion, the waiting aresa are comfortable, the bathrooms clean, and the coffee was hot. More

by JMARKOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
September 18, 2020

My last service appointment was excellent all the way around. Gail kept me informed and I was able to wait in a comfortable waiting room. More

by TWOOD8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
September 18, 2020

All of the service people were very helpful and accomodating. As always it was a pleasant experience. We will continue to work with this company. More

by JEM4X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
September 18, 2020

Darcey has always been so helpful and very respectful, she has a lot of knowledge and is so easy to get along with. I always know that I will be taken care of when I come for service ! More

by Diamondbortner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
September 18, 2020

Darcey and the rest of the team is always super knowledgeable and helpful in person and over the phone! The Service work was completed in a timely manner, and the option of using a loaner to run er More

by KEM005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, David Breeden
September 18, 2020

Rick, Kendrick and the entire team at Umansky Subaru are the definition of white-glove service. Their kindness and sincerity will leave you feeling like a lifetime member of the Umansky family. I can't stre More

by willmerrick9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Rick McCormack, Zubin Ratawni, Darcey Serio, Josue Bonilla
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