Flow Subaru of Charlottesville
Charlottesville, VA
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Excellent communication, efficient, Darcy was the very very very very very very best service provider so have ever worked with at Subaru or Toyota or Volkswagen.9 very very very very very best service provider so have ever worked with at Subaru or Toyota or Volkswagen.9 More
Gail was great on the phone and in person, great service all around. I think the price to install the cabin air filter was a bit excessive, i'll look into doing that at home from now on. all around. I think the price to install the cabin air filter was a bit excessive, i'll look into doing that at home from now on. More
Excellent, prompt, considerate service. Thanks, Darcy! Scheduling was easy on line. I arrived early and was taken early. Service was done promptly and professionally. Thanks Scheduling was easy on line. I arrived early and was taken early. Service was done promptly and professionally. Thanks More
Never have I been there that service hasn't been prompt, friendly, complete, and well-explained. The facility is super clean, and the staff are all well versed in the mechanics of even the newest (and the friendly, complete, and well-explained. The facility is super clean, and the staff are all well versed in the mechanics of even the newest (and the oldest) Subarus. If anyone can keep cars on the road, Umansky can! More
Everyone was helpful and courteous, the job was completed in a timely fashion, the waiting aresa are comfortable, the bathrooms clean, and the coffee was hot. in a timely fashion, the waiting aresa are comfortable, the bathrooms clean, and the coffee was hot. More
All of the service people were very helpful and accomodating. As always it was a pleasant experience. We will continue to work with this company. accomodating. As always it was a pleasant experience. We will continue to work with this company. More
Darcey has always been so helpful and very respectful, she has a lot of knowledge and is so easy to get along with. I always know that I will be taken care of when I come for service ! she has a lot of knowledge and is so easy to get along with. I always know that I will be taken care of when I come for service ! More
Darcey and the rest of the team is always super knowledgeable and helpful in person and over the phone! The Service work was completed in a timely manner, and the option of using a loaner to run er knowledgeable and helpful in person and over the phone! The Service work was completed in a timely manner, and the option of using a loaner to run errands while the work was completed makes all the difference for a busy working mom. The friendly staff, and convenient in&out/no waiting for the service will keep me coming back again and again. I very much appreciate the personable team members that go out of their way to greet me like an individual and not just another sale, especially at the end of the day on Friday! The online coupons are very helpful too. Thanks all! More
Rick, Kendrick and the entire team at Umansky Subaru are the definition of white-glove service. Their kindness and sincerity will leave you feeling like a lifetime member of the Umansky family. I can't stre the definition of white-glove service. Their kindness and sincerity will leave you feeling like a lifetime member of the Umansky family. I can't stress enough how great Rick and Kendrick were. In the middle of this pandemic, they were patient (we brought our 14 month old), understanding to our needs, and delivered not only our dream car, but the assurance we made the right choice with the right people. More