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Flow Subaru of Charlottesville
Charlottesville, VA
1,823 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,823 reviews
September 19, 2020
The vehicle was in for standard maintenance - oil change and tire rotation. As always, things went smoothly. Fast turnaround. And the online scheduling is great. and tire rotation. As always, things went smoothly. Fast turnaround. And the online scheduling is great. More
by Ken
Verified CustomerEmployees Worked With
Josue Bonilla
September 19, 2020
They went out of their way to earn my business in every way. I worked with every dealership in a 100 miles radius. Well Done way. I worked with every dealership in a 100 miles radius. Well Done More
by josephgsnyder
Employees Worked With
Richard Kim, Kendrick Hawkins, Rick McCormack, Tony Buck, Logan Merkel
September 19, 2020
Little long for oil change and multi-point inspection. And hour. Very quiet work space to use devices or with t.v. away from kids. Really 55 minutes, but told an hour and they predicted that from time I c And hour. Very quiet work space to use devices or with t.v. away from kids. Really 55 minutes, but told an hour and they predicted that from time I called. (I booked work for 2 hours to be safe, (lol). Kind and friendly. Answered a tricky question I had re: warranty, Oil change was free due to my warranty so cannot speak to price. Not too many "reminders," just one or two. I'm just picky about that as I like people to be trained to be responsible to do what they say and not he bugged. Maybe just the midwest in this boy, but if I say something, my word is my bond so why all the minor hassles. I know why, lets all grow up though. More
by joshcord
Employees Worked With
Sorry, two equally helpful people in service, but I'm not good with names. Look it up, sure it's on record., Nick Pearce
September 19, 2020
I had an appointment and when I arrived It wasn't. So it took an extra 5 hours to get me in. After completing my work I was told I needed about $6,000 worth of repairs. After taking my car to other mechani took an extra 5 hours to get me in. After completing my work I was told I needed about $6,000 worth of repairs. After taking my car to other mechanics it turned out that $18.00 resolved all other issues. Please do not ever contact me again. I will be sharing my horrible experience with as many people as I can. More
by SHEPS2INCO
Employees Worked With
Zubin Ratawni
September 19, 2020
great fast and friendly service. josue is awesome to work with. very prompt and courteous, even during peak business hours service was always top notch work with. very prompt and courteous, even during peak business hours service was always top notch More
by bpritchett907
Employees Worked With
Josue Bonilla
September 18, 2020
I think the 2 air filters that were replaced were overly expensive. I also suspect that some of he work done, i.e. chnagging the front and rear differential fluid, was not really necessary. The car only h expensive. I also suspect that some of he work done, i.e. chnagging the front and rear differential fluid, was not really necessary. The car only had 20000 miles on it and was not subjected to severe driving conditions. More
by CHAZALU20
Employees Worked With
none of the above
September 18, 2020
I only take my car here. Love the front desk folks, the techs and great service. They are very conscious of protecting customers during COVID. techs and great service. They are very conscious of protecting customers during COVID. More
by Palmyra customer
Employees Worked With
Darcey Serio
September 18, 2020
Bought new 2018 Outback Limited from Umansky Charlottesville and have worked with them for over 2 years now. Very good folks to deal with, especially the service department. I rated all the serv Charlottesville and have worked with them for over 2 years now. Very good folks to deal with, especially the service department. I rated all the service advisors I've worked with as 5 stars, I'd like to point out when their techs are done with my vehicle their work has been excellent. More
by FRED56
Employees Worked With
Zubin Ratawni, Darcey Serio, Gail Wyatt
