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Flow Subaru of Charlottesville
Charlottesville, VA
1,823 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,823 reviews
October 05, 2020
Walked in and was greeted by friendly staff. Staff was attentive and helpful, knowledgeable about the features in the car. Will be back in the future! attentive and helpful, knowledgeable about the features in the car. Will be back in the future! More
by KassyB
Verified CustomerEmployees Worked With
Tom Zito, Kevin Chisholm, Raven Stephens
October 04, 2020
Not happy with oil change that was done. Car didn’t have oil. And doesn’t even have the miles,done 2months ago. Didn’t have the miles it’s says In the service sticker. I called they said to tow it and bring oil. And doesn’t even have the miles,done 2months ago. Didn’t have the miles it’s says In the service sticker. I called they said to tow it and bring it in to check for more leaks. I’m May they fixed a leak and wasn’t told there was more. To be honest they wouldn’t even tell me there was problems with the car. I would figure it out and would contact the service department. Then get charge every time for them to check it. More
by BOOTSGONZALEZ03
Employees Worked With
Darcey Serio
October 03, 2020
Not what they used to be. I will be looking for another dealer to service my Forester. Brought car in the day before but by 4 the following day they had not started the recall and service. dealer to service my Forester. Brought car in the day before but by 4 the following day they had not started the recall and service. More
by pineymtnva
Employees Worked With
Darcey Serio
October 03, 2020
Can’t begin to express the appreciation I have for Umansky. They are pleasant and helpful whether I call or whether I come in. 100% satisfied Umansky. They are pleasant and helpful whether I call or whether I come in. 100% satisfied More
by SHIRLEYHAMM
Employees Worked With
All of service dept
October 03, 2020
Good job working with me under warranty. Quick and better than I expected........ I like the fact that the staff wears masks. Better safe than sorry better than I expected........ I like the fact that the staff wears masks. Better safe than sorry More
by DONNABUCHANAN_GB
Employees Worked With
Darcey Serio
October 01, 2020
It was good courteous and prompt service, I would recommend car owners to get there service done from Umansky Auto of Charlottesville. It was great working with Gail Wyatt. recommend car owners to get there service done from Umansky Auto of Charlottesville. It was great working with Gail Wyatt. More
by MDCHORDIA
Employees Worked With
Gail Wyatt
September 30, 2020
Excellent service. Quick, good prices, and nice people. Highly recommend. Aaron Childs Head technician is a wealth of knowledge and is extremely competent. Service manager George will go above and beyond t Highly recommend. Aaron Childs Head technician is a wealth of knowledge and is extremely competent. Service manager George will go above and beyond to make sure everything is excellent. More
by Conorb
Employees Worked With
George Alphin, Josue Bonilla, Aaron Childs, Josh Kegley, Michael Gill, Bobby Childs, David Breeden, Will Browning, Anne-Marie Lawhorn, Chase Koehler
September 30, 2020
I was really impressed with the social distancing precautions taken at Umansky. The maintenance that I needed was done in a very timely manner and the young man who checked me in (new hire) couldn't precautions taken at Umansky. The maintenance that I needed was done in a very timely manner and the young man who checked me in (new hire) couldn't have been nicer or more helpful. More
by MARYTILLSON
Employees Worked With
Don't know his name
September 29, 2020
The service desk or mechanic or both paid no attention to my only request. I asked that my crankcase drain plug not be replaced with an impact wrench. I want to be able to get it out and I cannot. I will my only request. I asked that my crankcase drain plug not be replaced with an impact wrench. I want to be able to get it out and I cannot. I will be coming back to have it loosened and I do not expect to be charged for getting that done. More
by TUPPER731
Employees Worked With
George Alphin
