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Flow Subaru of Charlottesville

Charlottesville, VA

4.6
1,823 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,823 reviews

October 16, 2020

All the folks at Umansky Subaru made the purchasing process enjoyable. I'm hoping that the vehicle I purchased will bring me the same joy for many years. I highly recommend them! The experience was More

by cdakeman28
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Zito, Kendrick Hawkins, Rick McCormack
Oct 26, 2020 -

Flow Subaru of Charlottesville responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Cdakeman28. Thank you and we hope to see you again!

October 14, 2020

It is always a "treat" to come for service; always personally welcomed and cared for by Darcy, but this time I was taken care of by Gail; helluva good job! I don't know all of the other service people More

by FRITZBOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt
October 14, 2020

The labor charges was too high. I was charged $500.00 for front brake light bulb and rear brake pads and rotors. I get it done below $300.00. Front brake light bulb cost $30.00 at Umansky. More

by JKAMPRATWUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
October 14, 2020

Everything went as planned and Darcy and her team got me in and out in good time. It is a nice dealership with friendly people!! Many thanks More

by helenjnoland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
October 13, 2020

Great to deal with-helpful cooperative capable staff- For the most part kept me informed of progress and my options. Gail Wyatt was the service rep that took care of my visit. Several others were also very h More

by JJJ10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Quick, Gail Wyatt
Oct 15, 2020 -

Flow Subaru of Charlottesville responded

Jjj10, thank you for your kind words! We're happy we could help. We hope to be of service to you again! Take care!

October 13, 2020

Experience was easy with quick drop off and rapid service accomplished. Also appreciated honest opinion that I did not need the anticipated $100 filters replaced. More

by BETTYE.ESTRADA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Oct 15, 2020 -

Flow Subaru of Charlottesville responded

Bettye.estrada, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

October 13, 2020

I always feel comfortable with the service given. It’s nice to be able to wait for the service to be completed, at a time good for me. More

by paalax@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla, Chase Koehler
Oct 15, 2020 -

Flow Subaru of Charlottesville responded

Paalax, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

October 12, 2020

Excellent service!Darcey is an asset to your organization! She has a warm and friendly attitude and explains items in an easy to understand way. More

by WEBSTERGRANT94
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Oct 15, 2020 -

Flow Subaru of Charlottesville responded

Webstergrant94, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

October 09, 2020

When I brought my car in for routine maintenance, the service staff was very kind and courteous and finished everything on schedule. I'll continue to rely on them for tune-ups and repairs. More

by Paul-D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Oct 15, 2020 -

Flow Subaru of Charlottesville responded

Thank you for your kind words! We're happy we could help. Please don't hesitate to reach out to us if there's anything more we can do!

October 08, 2020

I took my 2012 Subaru Forester in for oil change and maintenance check. The people I spoke to in the service department on the phone and in-person were very polite and helpful. I was able to had my car More

by FSTONE03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
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