Flow Subaru of Charlottesville

They are always helpful and pleasant. I am not sure of the names of the young lady and gentleman who helped me in the service department are😳. But they were wonderful. If I had to give them a number it the names of the young lady and gentleman who helped me in the service department are😳. But they were wonderful. If I had to give them a number it would be a 10+. More

Excellent friendly service! Personal attention to customers, understanding their anxiety in getting the repairs done. Waiting area is too congested for Covid times and must be expanded. customers, understanding their anxiety in getting the repairs done. Waiting area is too congested for Covid times and must be expanded. More

The customer service was great! I was able to drop off my car on a Saturday morning and they diagnosed the problem and the repairs were completed by the afternoon. Also, Gail provided updates and was very he car on a Saturday morning and they diagnosed the problem and the repairs were completed by the afternoon. Also, Gail provided updates and was very helpful. Thank you. More

Awesome and quick service! They were able to offer a loaner car while they took care of the recall on my car. The service area was well-kept and it’s obvious they take their safety protocols seriously. loaner car while they took care of the recall on my car. The service area was well-kept and it’s obvious they take their safety protocols seriously. More

Excellent service, fast turnaround. I was kept updated throughout my visit on the progress of the service, and the problem was fixed quickly. The issue has not occurred again since my visit. throughout my visit on the progress of the service, and the problem was fixed quickly. The issue has not occurred again since my visit. More

Went in to get couple answers to general questions and drove out after a very pleasant experience in the service department (got an oil change "on the spot".) drove out after a very pleasant experience in the service department (got an oil change "on the spot".) More

Thank you for an excellent sales experience. Your staff is highly professional, friendly, courteous and responsive. So far, we are very pleased with the vehicle and the features. Rick did an excellent job is highly professional, friendly, courteous and responsive. So far, we are very pleased with the vehicle and the features. Rick did an excellent job of explaining the various options, and delivering the car. More

It was a great experience having a maintenance service. It's good to stay at waiting room for the work completion. Thanks for the professional service. It's good to stay at waiting room for the work completion. Thanks for the professional service. More

A pleasure to visit for service, as usual! Good scheduling, friendly people, Josue was very, very helpful again this visit. I also received great service from the parts department. scheduling, friendly people, Josue was very, very helpful again this visit. I also received great service from the parts department. More