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Flow Subaru of Charlottesville
Charlottesville, VA
1,823 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,823 reviews
October 20, 2020
Excellent friendly service! Personal attention to customers, understanding their anxiety in getting the repairs done. Waiting area is too congested for Covid times and must be expanded. customers, understanding their anxiety in getting the repairs done. Waiting area is too congested for Covid times and must be expanded. More
by SMUKHGILL
Verified CustomerEmployees Worked With
Chase Koehler
October 20, 2020
The customer service was great! I was able to drop off my car on a Saturday morning and they diagnosed the problem and the repairs were completed by the afternoon. Also, Gail provided updates and was very he car on a Saturday morning and they diagnosed the problem and the repairs were completed by the afternoon. Also, Gail provided updates and was very helpful. Thank you. More
by WOLF0008
Employees Worked With
Gail Wyatt
October 20, 2020
Awesome and quick service! They were able to offer a loaner car while they took care of the recall on my car. The service area was well-kept and it’s obvious they take their safety protocols seriously. loaner car while they took care of the recall on my car. The service area was well-kept and it’s obvious they take their safety protocols seriously. More
by Kaitlyn
Employees Worked With
Darcey Serio
October 19, 2020
Excellent service, fast turnaround. I was kept updated throughout my visit on the progress of the service, and the problem was fixed quickly. The issue has not occurred again since my visit. throughout my visit on the progress of the service, and the problem was fixed quickly. The issue has not occurred again since my visit. More
by BRPAYSOUR
Employees Worked With
Chase Koehler
October 19, 2020
I came for my appointment the people were very friendly and they took my car right away I also got it back sooner than I had expected which made my day! and they took my car right away I also got it back sooner than I had expected which made my day! More
by katiehw
Employees Worked With
Gail Wyatt
October 18, 2020
Went in to get couple answers to general questions and drove out after a very pleasant experience in the service department (got an oil change "on the spot".) drove out after a very pleasant experience in the service department (got an oil change "on the spot".) More
by s_paul_99
Employees Worked With
Kevin Chisholm, Allen Quick, Gail Wyatt, Chase Koehler
October 17, 2020
Thank you for an excellent sales experience. Your staff is highly professional, friendly, courteous and responsive. So far, we are very pleased with the vehicle and the features. Rick did an excellent job is highly professional, friendly, courteous and responsive. So far, we are very pleased with the vehicle and the features. Rick did an excellent job of explaining the various options, and delivering the car. More
by M. Kirsner
Employees Worked With
Kendrick Hawkins, Rick McCormack
October 16, 2020
It was a great experience having a maintenance service. It's good to stay at waiting room for the work completion. Thanks for the professional service. It's good to stay at waiting room for the work completion. Thanks for the professional service. More
by SUN
Employees Worked With
Josue Bonilla
October 16, 2020
A pleasure to visit for service, as usual! Good scheduling, friendly people, Josue was very, very helpful again this visit. I also received great service from the parts department. scheduling, friendly people, Josue was very, very helpful again this visit. I also received great service from the parts department. More
by tmwrestinc
Employees Worked With
Allen Quick, Morgan Payn, Tina Gillespie, Josue Bonilla
October 16, 2020
Chase Koehler’s service was Grade A, from first contact through final sale. He was professional, courteous and prompt. If you are wise, you will retain him. through final sale. He was professional, courteous and prompt. If you are wise, you will retain him. More
by CARNESMD
Employees Worked With
Kelly, Josue Bonilla, Chase Koehler
